https://amzn.to/44P6GXZ
About Our Client
Our client is harnessing the power of technology to provide comprehensive support to childcare providers operating out of their homes as well as in the government and non-profit sectors. Our products enable childcare providers to create high-quality environments and meet the demands of their business while also helping parents in need of childcare solutions through the creation of an accessible marketplace.
About the Role
As the Senior Manager, Customer Support, you’ll be a leader on our client’s Customer Support Team that directly engages with and supports our client’s program directors, enrolled parents, and other potential customers. It is your primary concern to ensure that all customers are getting the attention and high-quality support they need to resolve their inquiries and issues quickly. Our Customer Support Team will be expanding in the coming months, and it will be your job to serve as a role model and exemplar for efficient and effective customer support on complex issues that our Tier 1 team escalates to our Tier 2 team.
Responsibilities:
Required Qualifications:
Salary Range
The expected range of starting pay for this role is $110,000 annually. Actual compensation may vary within the listed range based on a wide array of factors including, but not limited to, skill set, experience, and specific geographic location. Our client provides the wage ranges it reasonably and in good faith expects to pay for all remote roles and as otherwise required by applicable law.
Benefits
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Disclaimer:
Swooped isn’t the EOR for this position. Instead, our role in this specific opportunity is to link outstanding candidates with a top-tier employer.
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