CHESS Health Looking for Vice President of Sales at United States Full Time

Who We Are

CHESS Health, based in Rochester, NY, is a rapidly-growing healthcare technology, software and services company focused on addressing the crisis of substance use disorder (SUD). CHESS is the developer of a smartphone app, Connections, used by individuals in treatment for and recovery from SUD. The platform consists of three products: ePrevention eIntervention, and eRecovery. These products include smartphone applications for patients, their families, and their care team, web-based referral management, digital cognitive behavioral therapy lessons, as well as an analytics and benchmarking engine. CHESS Health customers also include SUD treatment providers, state and local governments, and health plans.

The Position

We are searching for an individual with a combination of subject matter expertise, excellent communication skills, personal sales success, and demonstrated experience managing and developing a sales team, to join CHESS as our VP of Sales, reporting to the CEO.

CHESS Health offers an industry-leading set of digital solutions for addressing substance use disorder (SUD) and behavioral health conditions, ranging from prevention to referrals to recovery. We market and sell our solutions to a diverse group of organizations, including providers, health plans, and public sector, with deal sizes ranging from $30K to $1M+ in first-year revenue. We require a candidate that has a deep understanding of the SUD/behavioral health market, understands the role and impact of the solutions we offer to these multiple market channels, can explain solutions and return on investment exceptionally well, and can lead a sales team to meet personal and company objectives.

Key responsibilities:

• Accountable for achieving/exceeding targeted sales revenues.Manage revenue growth strategy and execution related to sales initiatives and activities. Translate market business strategies into specific actions to generate sales and revenue. Obtain, allocate and adjust operations resources to achieve sales and service goals. Prepare budgets and revenue forecasts.
• Build, develop and manage a high-performing, results-oriented sales team by driving effective onboarding, on-going training, retention with a strong remote culture. Identify strategic priorities and opportunities for the team, oversee objectives and key results, and ensure focus is on highest impact initiatives.
• Manage sales team with the goal of meeting/exceeding revenue. Direct sales activities and processes that generate new business and deepen existing relationships. Review and adjust sales territories, as needed. Leverage performance analytics, set sales goals and guide subsequent goal-setting processes.
• Work in partnership with colleagues across departments to define, design and deliver quarterly OKRs and strategies to achieve agreed-upon business goals. Develop and nurture cross-functional partnerships across the entire organization which drives revenue growth.
• Develop and influence new processes and technologies that optimize the path for supporting the revenue growth of the business.
• Establish an analytical framework and cadence. Provide analytics and reporting, including forecasting, pipeline analysis, quarter and year-end reports, board slides, performance to quota, deal tracking, funnel growth, performance, velocity and close rates.

Your Value Proposition

Required education, experience and skills:

• Bachelor’s degree and 15+ years’ relevant professional experience, of which 5 years’ experience is in a sales leadership (operational and management) role.
• 7+ years’ experience in behavioral health/substance use disorder (SUD) industry and familiarity with digital solutions serving the industry
• 7+ years’ experience working with Salesforce. While we have an experienced team you should have a strong understanding of all admin capabilities.
• Previous senior level experience building out sales as a company scales.
• Experience in crafting strategic vision, making data-driven business decisions, including identifying gaps or business needs, and innovating and scaling solutions.
• Proven ability to grow new business and find new revenue opportunities. Intelligent strategist/big-picture thinker that recognizes opportunity for revenue growth.
• Demonstrated exceptional ability to understand solutions, diagnose a prospective customer’s challenges and opportunities, and communicate how a set of solutions and services benefit an organization.
• Proven record of leading a diverse, high performing team across geographical regions and experience building high-performing teams. Excellent leadership and coaching ability; can successfully coach others in sales practices.
• Proven experience influencing at all levels in a highly matrixed company. Excellent interpersonal skills and collaboration with others.
• Self-starter that learns quickly and can navigate a fast-paced environment. Can push self and others to achieve and excel in a fast-paced, dynamic environment.
• Exceptional written/verbal communication and presentation skills.
• Highly-competitive; motivated to outperform and close business.
• Demonstrated ability to define, refine, and implement sales processes and procedures. Builder that enjoys implementing streamlined processes
• Able to organize, prioritize & multi-task with exceptional time-management skills.
• Ability to work in a small company/startup environment/’flat’ org structure. This includes a willingness to be hands-on, nimble, and work fast.

Travel/Location

• This position may work remotely from a dedicated home office (if not local to Rochester, NY) or hybrid (if local to Rochester, NY). The preference is for candidates located on the east coast or midwest.
• This position will require 30%-50% travel throughout the continental United States
• The core office hours for this position are M-F, 8am-5pm EST or CST, requiring flexibility to support clients and the business outside of these core hours, as needed

Our Value Proposition

• Competitive compensation and benefits, including a company-paid employee health plan option effective your first day of employment
• Opportunities to devise and sell new and innovative solutions to business challenges
• Our teams ensure every customer interaction is exceptional; as such, you will be the driving force behind our high-level customer interaction
• A collaborative work environment, where you will be surrounded by highly motivated and passionate people all working together toward the same goal

CHESS Health is an Equal Opportunity Employer and prohibits discrimination of any kind during the hiring process, including but not limited to discrimination based on race, color, sex, disability, protected Veteran status, nationality, religion, age, pregnancy, sexual orientation, gender identity, genetic information, or any other non-merit-based factor. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process and to perform essential job functions. Please contact us to request an accommodation.