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LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
Job Description
As part of the LinkedIn Learning Solutions team, the Senior Customer Success Manager (CSM) works with our customers to help them maximise the value from LinkedIn Learning, in other words – we help them be successful with the platform they have purchased! It’s an exciting role as you have the opportunity to work with customers through every stage of their journey and act as a consultant to share best practices for embedding LinkedIn Learning into their L&D strategy. You will also act as a voice of the customer to our internal teams to ensure customer ideas and feedback are part of our ongoing development strategy for the product. This role will focus on Enterprise and Large Enterprise clients headquartered in France.
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.
This position is an initial 11-month fixed-term contract.
Responsibilities:
Qualifications
Basic Qualifications:
Preferred Qualifications:
Suggested Skills:
Additional Information
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
All Dublin jobs at LinkedIn are available under our ReturnIn Scheme, for people returning to work from family or care responsibilities. This will include extra support through interview stage, and if successful, an extended induction according to your needs. To access the scheme just let your recruiter know that you’re a returner when you apply.
Global Data Privacy Notice for Job Candidates
This document provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://lnkd.in/GlobalDataPrivacyNotice
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