San Francisco/New York $100K-130K, 0.1% equity, commission on renewals
You have worked in a customer-facing role (in sales, CS, or as a founder) previously and are obsessed with making customers happy. You will be the go-to advisor to our champions on how to succeed at their job. Your North Star is getting our customers promoted.
About Us
Letterdrop is a YC-backed seed stage startup. We help B2B companies build organic inbound pipeline with content. It’s getting harder to sell. Cold emails and LinkedIn DMs clog inboxes everywhere. Businesses need to educate customers and build trust to build sustainable pipeline. The very best companies know this. It’s a LOT of work and tooling that needs to come together to run a successful content operation across ideation, project management, creation, distribution, attribution, account-building, and analytics. We automate and streamline it all so that marketers can go back to focusing on their customers instead of worrying about tactics and mundane tasks. Our end goal is to automate organic growth end to end. Companies run their business us usual and Letterdrop figures out how to educate your customers across channels.
You’ll be working closely with me, the CEO, Zach, our Head of Sales, and our customers. We’ve closed our first 40 customers like fast growing companies like Ramp, Gorgias, Synthesia, Census, and Scribe. I, the founder, have been owning Customer Success so far, and will continue to be deeply involved in the role. I’m looking for someone to make me comfortable stepping away.
About You
Who is this for?
Who is this not a fit for?
What will you do?
Requirements
How to apply
You don’t need to add any formalities or a cover letter. I’m just looking for proof that you’re hard working, take initiative, and obsessed about creating delightful experiences with everyone you engage with.
Thank you for reading! I’m excited to work with you. 😃
Interview Process
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