Freebirds Looking for Chief Operating Officer at Austin, Texas Full Time

Are you adetail-oriented strategist with exceptional time management skills? Do you havea strong attention span, avoid self-interest, and articulate the Why? If youare a hands-on multitasker looking to join a company with a modern, futuristicinfrastructure, then this position is perfect for you!

Our idealCOO is:

· Direct.You’re a blunt,honest, and relentless communicator who can manage conflict and deal with toughtopics. You’re confident, resolute, and sincere without being passive. You arecomfortable standing up to the Visionary and standing your ground when it’sneeded. You’re not a push–over and can say no.

· Experienced.Tech-savvy,finance-savvy and resourceful, you have an entrepreneurial mindset and canspeak our Visionary’s language. You’re well-rounded and able to connect withpeople of all levels. You are data-driven, innovative, and solutions-oriented.You’re business savvy and comfortable in a corporate setting.

· Approachable.You’re the face ofthe company, welcoming, friendly, and kind. You serve as a brand mascot,championing the organization. You are patient, humble, and can laugh atyourself. You connect well with others and have been described as trustworthy, calm,and an active listener. You’re a collaborative presenter who motivates others aroundyou.

· Realistic.You’re logical,forward-thinking, and unafraid to fail. You see the big picture and don’tconsider this job as a steppingstone. You understand business, over and aboveoperations. You’re a creative and adaptable project manager with strongfollow-through.

Our ideal COOproposes imaginative, bold, and compelling solutions to company problems. Weare looking for someone who is organized, confident, and able to negotiate.

We run onthe Entrepreneurial Operating System (EOS®) where everyone is working towardsthe same Vision. All positions maintain key quarterly objectives and clearaccountabilities. The main accountabilities for this role are:

· 85%+of our restaurants meet COGs and labor targets

· 85%+of our restaurants meet guest metrics (currently OSAT and Order Accuracy)

· 85%+of our restaurants meet retention and bench expectations (retention mustachieve top 25% for Fast Casual brands in Texas)

· 100%of our restaurants manage through change quickly and effectively

Additionally,the minimum expectations for an executive level role at Freebirds includeexceptional contributions to:

· Revenueand Margin ideas

· Systemsand process improvement

· Multi-yeardepartmental planning (people and dollars against clear strategy)

· Settingan example for organization and meeting deadlines

· Noegos, no excuses, comfortable sharing mistakes and a contributor to buildingteam health

· Abilityto wear multiple hats, roll up your sleeve and do whatever it takes

OurMission, Vision, and Values:

· Mission:To deliver Craveable food and It’s Your World service to every guest as OneTribe

· Vision:To be the largest, most loved burrito brand in Texas

· Values:Teamwork, Relentlessness, Integrity, Best in Class, Empowerment: “TRIBE”

This isan in-office role based out of Austin, TX that will require up to 25% fieldtravel.

RESPONSIBILITIES

· Communicatesregularly to the CEO

· Actsas the strategic leader of Talent, Training, Catering, and Culinary or otherDepartments that do not yet have an executive level leader, as may be needed.

· Ownsour four operational metrics: Guest Metrics, Margin Performance, ChangeManagement, Retention

· Ensuresproper organizational operational structure is in place for long-term success

· Drivesorganizational sales department success and metrics

· Ownsrestaurant operations, driving continuous improvement

· Ownsthe talent strategy for operations

· Drivesoperational training strategies

· Implementsand measures major operational initiatives, including managing testingenvironments (Test Kitchen, IT, product procurement, etc.)

· Identifiesnew go-to markets opportunities

· Researchesand ensures an optimal competitive position in marketplace

· Sharesand drives our CEO’s organizational goals, making them reality

· Makessure departments are aligned around company objectives

· Championsand upholds culture across all areas of the organization

· Actsas a brand ambassador and face of the corporate executive team

· Developsa strong relationship with Visionary that allows for honest, pragmaticcommunication and vision alignment

· Ownsthe corporate talent acquisition strategy

· Ownstraining strategies for restaurant support center

· Implementsand measures major initiatives cross-functionally

· Protectsthe continuity of the business and serves as interim CEO if needed

· Ensurescontinued organizational adherence to EOS® (Entrepreneurial Operating System).

QUALIFICATIONS

Required

· 3-5+years advancing through GM, DO, or VP of Operations roles

· 5-7+years of restaurant and/or operational to corporate progressive leadership

· Serviceindustry experience (hospitality, hotels, retail, etc.)

· Leadershipin the fast casual / hospitality industry

· Corporateand multi-unit experience

· Extensiveproject management experience

· Successful,provable growth metrics accomplishments in prior roles

· Influencingdirection of company and people through metrics

· Hasgrown and developed organizational leadership/executive teams

· Responsiblefor organizational financial reporting

· Understandssales and growth functions

· Strongwritten and verbal communication skills

Preferred

· Proven,successful history of growing companies with revenues 80M+

· Understandingrestaurant technology (such as internal support systems, software)

· 4-yeardegree in business or finance

· Hasnetwork in Texas

· Continuouslearning (such as certifications, training, etc.)

· Experienceleading training, catering, and/or talent acquisition departments

THE COMPANY– Freebirds World Burrito

With over 60locations and 1,400 employees, Freebirds World Burrito is a Texas-basedfast-casual burrito restaurant. We are growing rapidly and plan to double insize by 2035, making us the largest burrito chain in the state of Texas. Wepride ourselves on being an inclusive workplace where our employees and guestscome first.

· MostInfluential Restaurant CEOs, Nation’s Restaurant News Readers Choice, 2022

· Restaurateurof the Year, Greater Austin Restaurant Association, 2022

· Top100 Movers and Shakers, Fast Casual Restaurant News, 2022

· MostCraveable Brands, Nation’s Restaurant News Consumer Picks, 2019 + 2020

WHYFreebirds World Burrito?

Based inAustin, Texas, Freebirds World Burrito is a leader in Mexican cuisine. We offeran entrepreneurial environment and empower our employees. Investing in ourpeople is important to us, and we provide leadership development, training, andcoursework opportunities. Our people have a community mindset of caring, drive,and brand loyalty. They are passionate, supportive, and drama-free.

· Weare a private, family-owned, and debt-free company

· Notwo days are the same

· Nored tape

· Inherenttrust and autonomy

· Challengingwork environment

· Achievingexpectations is rewarded

· Ourbrand was voted within the top 100 fast casual dining

· OurCEO is restauranter of the year in 2022!

· Flexibleschedule with performance-based focus

· Astrong compensation offering

· Remotework opportunities

· Freefood (and lots of it!)

Our CoreValues (TRIBE) are:

· Teamwork – others before myself!

· Relentless – energy to succeed!

· Integrity – always doing the rightthing!

· Best in class – continuouslyimproving!

· Empowerment – trusted to makeFreebirds and experience people love!

If youare ready to take a growing, innovative organization to the next level, applyto Freebirds World Burrito today!

By applying you confirm you have these skills.

We use eVerify to confirm U.S. Employment eligibility.

13620 Ranch Rd 620, Austin, TX 78717, USA