Ciprani Consulting Looking for Director of Operations at Kennett Square, PA Full Time

The Director of Operations (DOO) is in charge of guiding and owning the operations side of the business and acting on behalf of the owner on the company’s workflow strategy, recruiting strategy, marketing strategy, and organization of all essential business processes. Do not apply if you don’t have experience scaling other small businesses. We’re looking for a master of systems and processes and you’ll need to show you have done that at a high level!

Their duties include reviewing the efficiency of current business functions, planning changes and updates to day-to-day operations, and collaborating with other executive staff to set and meet business objectives. This person is the end all be all of the operations staff for Ciprani Consulting meaning that nothing goes to another leadership team member or owner without them touching it and approving it. This person will act as the gatekeeper to the owners allowing them to not get sucked into non-productive tasks unless needed.

The Right Candidate Has The Following Values

Teamwork- Win together through mutual support, trust, and collaboration; share the load!

• This person will do whatever it takes, at all times, to make sure that the team is working together harmoniously.
• This person will share the load when someone is in the weeds and won’t think twice about jumping in and bailing out another team member (even the cleaner).
• This person will have a strong desire to be with their team. This person wants to lead them and wants to be around them and the owners.

Hungry- Seize initiative, be resourceful, challenge limits; think and act like an entrepreneur.

• This person will consistently check to see if there are better and more efficient ways to do something. They will challenge the norm and challenge the ways we’re doing things from a pure desire to think like an entrepreneur.
• This person wants to take everything off of the leaders and own it all.

Humble- Not thinking less of yourself, but thinking of yourself less.

• This person will always think of their team first and have a strong desire to serve all in their care.
• This means that they’ll be the first to events to set up and they’ll be last at an event to clean up.
• They will be the person to pick up the trash on the office floor instead of walking by it.
• This person will clean the bathrooms or kitchen if someone forgets.

Stewardship- Leave the world better than you found it by multiplying the resources that have been entrusted to you.

• This person thinks like the owners at a high level. No airplane ticket will be purchased without looking at every possible solution and making sure they’re purchasing the best flight at the best price.
• They will never mail something 3 days before an event it will be mailed when it is the least expensive!

Smart- Emotionally intelligent and intellectually curious.

• This person will continue to want to learn about business building, business scaling, and recruiting.
• This person will notice when something or someone on their team is off and will work hard to correct it.

Compensation $70,000-$75,000