University of Missouri-Saint Louis Looking for Senior Director, Advancement Services at St Louis, MO  Full Time

Reporting to and working with the Vice Chancellor for Advancement, the Senior Director, Advancement Services will manage all operations and service teams across the division. These include donor and alumni biographical and gift records, data analysis and reporting, software and vendor management, business processes and staff training, prospect research, and portfolio management.

Job Duties

• Serve as a strategic thought partner to the Vice Chancellor and other members of the advancement leadership team in setting and realizing division goals.
• Establish performance goals and metrics for direct reports. Periodically audit staff performance and processes to ensure compliance and operational efficiencies.
• Establish and implement robust gift acceptance policies that support both best practices and UM System procedures.
• Ensures that the database, consisting of nearly 400,000 records of alumni and friends, contains current and accessible information necessary to achieve division goals by establishing ongoing data management practices including data acquisition and appends, data segmentation strategies, data coding structures, and naming conventions.
• Serve as a liaison to the UM System and other UMSL departments with respect to gift counting, gift processing, e-commerce, information services and other advancement service functions.
• Oversees gift entry, receipting and reconciliation staff to ensure gifts are recorded timely, accurately, and in compliance with donor restrictions. Manage process for establishing new gift accounts and creating data and revenue feeds between CRM and finance office. Ensures communication with university leadership on fund availability.
• Selects and prepares data for solicitations, pledge reminders; generates and tracks responses to pledge reminders and solicitations.
• Oversees prospect management and research staff. Establishes and routinely monitors prospect management system and processes. Creates dashboards and tools for prospect managers and leadership.
• Establishes prospect tracking and data entry procedures in partnership with advancement leaders to track contact reports, proposals and moves management in an effort to maximize philanthropic cultivation and solicitation efforts.
• Establishes and implements data management policies and practices, ensuring confidentiality measures.
• Evaluates software and data, third-party vendor services. Leads contract negotiation, vendor set-up and management, and end-user training. Maintains industry best practice expertise on current and emerging technology needs.
• Prepares standard operating procedures for a variety of processes; creates routine and standardized training for advancement staff across the division.
• Acts as primary resource for reporting related to fundraising, including, but not limited to, fundraising revenue, program area performance, benefactor analysis, prospect list generation, pipeline visibility, and campaign reporting.
• Serve as a leadership partner in all shared work with the central information technology office; trains IT team on advancement best practices; develops and quality controls reports and data requests that facilitate the achievement and analysis of all fundraising and constituent relations goals.
• Develops monthly and quarterly presentations that illustrate progress to date on fiscal year and strategic goals for advancement that are used with advancement leadership, Chancellor, Cabinet, Deans, and other leaders.
• Provide oversight and direction for all aspects of the development services teams, including fiscal and budget management, records management, gift entry, prospect research, IT/IM support services.
• Oversees the management and prioritization of data requests throughout the division, managing towards specific deadlines.
• Oversees advancement compliance with federal, state and IRS rules and regulations: University and UM System policies and procedures; PCI, FASB rules, US News & World Report and CASE reporting standards. Responds to audits as requested.
• Collaborates specifically with Development and Alumni teams to implement their goals and plans by identifying and securing the informational needs of the team based on their annual operating plan.
• Serve within multiple institutional settings as needed on standing committees, term-limited working groups, search committees, etc.
• Provide other duties as directed.

Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

Monday – Friday, 8 am – 5 pm with adjustments for evening or weekend work as needed.

Pay commensurate with education and experience.
Hiring Range: $103,000 – $140,000 Annually
Grade: GGS-13
University Title: Senior Director Advancement

A Bachelor’s degree or an equivalent combination of education and experience and at least 10 years of experience from which comparable knowledge and skills can be acquired is necessary

Bachelor’s Degree in Business Administration, Accounting, Finance, or related field.
10 years of direct experience in higher education or non-profit organizations.
Service on an advancement specific team within higher education and demonstrated understanding of fundraising and volunteer engagement management.
Prior experience in business operations in a college/Institute environment.
Direct experience with the following: budget planning and execution, spreadsheet applications, data integrity and security, and general accounting/fundraising reporting and practices in keeping with industry standards and national guidelines.

• Proven ability to lead dynamic teams that are highly collaborative and deadline/outcome driven.
• Flexible and good decision-making ability.
• Proven ability to create analytical and functional models that can drive strategic planning efforts and measure progress towards goals, as well as ensure data integrity.
• Working knowledge of best practices in business operations and continuity, human resources, project management, and strategic planning.
• Working knowledge of core technologies currently utilized in advancement, including but not limited to Microsoft Office Suite, CRMs, online giving platforms, and Peoplesoft.
• Strong understanding of scalable forecasting models, data analytics, and overall financial audit functions/obligations.
• Excellent communication skills, writing, verbal and presentation development. Complex problem-solving skills.

Applicants must combine all application materials (cover letter, resume, and list of three references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment.
Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.) to the UMSL Job site: Http://umsl.jobs.
For questions about the application process, please call (314) 516-5805. If you are experiencing technical problems, please email [email protected]

As one of the most culturally and ethnically diverse campuses in Missouri, UMSL is committed to maintaining a climate where all students, faculty, staff and visitors can explore their interests, refine their talents and flourish. is embedded in our strategic plan which focuses on actions to recruit and retain diverse students and employees and promote activities that encourage civil and constructive discourse, reasoned thought and sustained dialogue in an environment of inclusion, respect and appreciation.

The University of Missouri – St. Louis offers benefit-eligible employees a wide variety of benefits including: health, dental and vision coverage effective on the first day of employment, retirement, paid time off, tuition assistance for employees and their dependents and employee and dependent life insurance. For more information about our benefits, please visit:

Diversity Commitment

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America.

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