Tiket.com (PT. Global Tiket Network) Looking for Fraud Jr Specialist at Area DKI Jakarta Full Time

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip.

That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure.Your main duties in flying with us:

• Assist in conducting investigations into suspected fraudulent activities related to credit card transactions
• Analyze transactional data and patterns to detect potential fraud trends
• Collaborate with the team to review and respond to fraud alerts and reports
• Document and maintain accurate records of fraud cases, including investigation details and actions taken
• Support the implementation of fraud prevention strategies and policies
• Stay informed about industry best practices and emerging fraud trends
• Participate in fraud awareness initiatives and contribute to educating customers and stakeholders about fraud prevention measures
• Provide assistance and support to senior team members in fraud-related tasks
• Manage the organization’s whitelist system and processes to facilitate smooth transaction processing for trusted entities and individuals
• Review and evaluate whitelist requests from internal stakeholders, such as merchants, partners, or specific criteria, ensuring compliance with established policies and procedures
• Assist in analysis and risk assessment of whitelist requests to determine their legitimacy and potential impact on fraud prevention measures

Mandatory belongings that you must prepare:

• Bachelor’s degree from any relevant major
• Previous experience in fraud detection, investigations, or related areas is preferred
• Basic understanding of credit card fraud schemes and prevention techniques
• Proficiency in using relevant software and tools for data analysis and investigation
• Strong analytical skills and attention to detail
• Excellent communication and collaboration abilities
• Posses excellent English, both oral and written
• Ability to work effectively in a team environment
• Have an eagerness to learn and can adapt quickly
• Knowledge of Microsoft Office suite and basic computer skills

In the event that you haven’t received any updates after 3 weeks, your data will be kept and we may contact you for another career destination. Meanwhile, discover more about tiket.com on Instagram, LinkedIn, or YouTube.