https://amzn.to/44P6GXZ
Sprinklr is a Customer Experience Management (CXM) platform for modern channels helping the world’s most valuable enterprises make their customers happier.
Sprinklr is 3000+ employees strong, valued at $4 billion, and one of the fastest growing companies in the history of enterprise software. Sprinklr is positioned at the forefront of the customer experience management industry. At a time when consumers are connected and empowered like never before, Sprinklr is helping the world’s largest brands provide amazing experiences at every turn.
Sprinklr offers a set of powerful social capabilities that allow our clients to reach, engage, and listen to customers across 24 social channels. We empower entire organisations to work together – across marketing, advertising, research, commerce, and customer care – to manage customer experience at scale.
Sprinklr works with more than 1,000 of the most recognised brands around the world, including Nike, Google, JPMorgan Chase, Verizon, McDonald’s, Microsoft, P&G, Apple, and more than 50% of the Fortune 50, revolutionising customer engagement in 75+ countries.
Meet our Advertising Product Success Team!
We ensure that every stakeholder maximises their usage of the platform and understands how Sprinklr can help them achieve their strategic objectives with regards to the Sprinklr’s advertising module. Our main goal is to deliver hands-on client support to ensure customer satisfaction that leads to platform adoption and account growth.
Our KPIs are focused on platform consumption & adoption, revenue retention & growth. We never lose a customer, and constantly demonstrate value.
What You’ll Do
We are looking for someone who can ensure the following outcomes for every customer:
What Are Your Responsibilities
Who You Are & What Makes You Qualified
You Know You’re Successful If
Why you’ll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world’s largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
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