You will largely be in charge of creating the first experience of each hotel guest, so come prepared with your ‘A’ game and a friendly smile. Our Guest Service Representatives are responsible for checking guests into and out of the hotel in an accurate, speedy, and courteous manner, handling all payments received via cash, credit cards, checks, or traveler’s checks, and balancing and verifying all monetary transactions in the appropriate accounts. You will ensure that all hotel keys are distributed to the appropriate parties, guest privacy is maintained, and maintain all documentation regarding room registration, changes, charges, credit card transactions, customer service, and maintenance issues by performing the following duties.
Neema Hospitality values our employees and offers the following benefits, subject to eligibility:
·Two options for health insurance: major medical and minimum essential coverage*
·Dental, vision, life, disability insurance*
·401(k) with employer match*
·Paid time off*
·FSA and HSA Accounts*
·ZayZoon: offers the ability to access paychecks early
·Discounts on franchised hotels: rates vary by hotel
·Direct deposit and credit union membership
·Safe and secure work environments
·Opportunities to develop and grow within the company
*Generally available at 30 hours per week.
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