The Job:
We are looking for a Guest Experience Executive to join our X Dubai team.
Responsibilities:
• Supervise the progress and experience of guests.
• Ensure proper harnesses and helmets fit and supervise the usage of all safety equipment.
• Conduct pre-tour safety orientation for each tour group.
• Use customer engagement skills to ensure a memorable experience for each guest.
• Help and resolve guest enquiries and questions.
• Service existing reservations of guests including upgrading, modifying, and taking payments for existing reservations.
Minimum Qualification & Experience:
• Bachelor’s Degree or any relevant qualification
• Minimum 3 years of relevant experience while working in UAE
• Strong intrapersonal and communication skills
For more information about Shamal, please visit our LinkedIn page: https://www.linkedin.com/company/shamalholding/
Note:
Due to a high influx of profiles, only shortlisted candidates will be contacted.
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