https://amzn.to/44P6GXZ
Job Type: Part time
Job Number: JR-013196
Location: Home Office
If
you’re passionate about building a better future for individuals, communities, and our country-and you’re committed to working hard to play
your part in building that future-consider WGU as the next step in your career.
Driven by a mission to expand access to higher
education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of
student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from
academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students
graduate, creating a better tomorrow for themselves and their families.
The Evaluator is a member of WGU’s faculty. The Evaluator is
a subject-matter expert and professional individual contributor with a level of knowledge within the associated specialization/discipline.
Evaluators apply their own subject matter expertise and experience utilizing a rubric created by program and assessment development faculty
and applied consistent with WGU, Evaluation Department, and team policies and procedures. The Evaluator crafts personalized, robust
feedback to support the accurate scoring of student responses and in furtherance of student progress. Work plans and schedules
for Evaluators are broadly defined and require the Evaluator to develop specific work plans and schedules to provide accurate and fair
evaluations with helpful (robust & personalized) feedback. Evaluators cooperate within and between teams to meet the department’s
commitment to students for a quick evaluation as defined by university leadership. An Evaluator may be asked to contribute to developing
functional and organizational content, practices, and objectives to achieve goals in creative and effective ways. Such contributions may
involve working with other functions within the Evaluation Department and/or with other departments. High performing, experienced Evaluators
coach/mentor team members and assist colleagues.
Essential Functions and Responsibilities
The Evaluator’s work
is situational and highly complex, requiring analysis and evaluation of student responses to assessment task prompts to achieve a secure,
valid, and reliable determination of competencies for degree programs.
The Evaluator applies university, department, and
team policies and procedures in scoring work and crafting helpful, robust and personalized feedback to support students in developing
competency and progressing with their degree program.
On occasion, an experienced Evaluator may be called upon to create
and implement methods to improve student success and evaluation processes.
The Evaluators work is critical to each student’s
experience and success at WGU.
The Evaluator works individually and collectively, as part of a content-specific team, to
meet the individual, team, and department objectives to be accurate, fair, helpful, and quick in an environment that is a great place to
work.
The Evaluator works effectively and reports work time accurately to be a good steward of the student’s tuition
dollars.
The Evaluator may be called on to resolve student concerns or address student inquiries.
With
general direction from a manager and course lead, Evaluators are self-managed, taking the initiative and acting independently in completing
performance assessment evaluations consistent with standard practices and policies and our commitment to students (i.e., accurate, fair,
helpful & quick).
When faced with an unexpected student response, Evaluators are encouraged and expected to collaborate
with other evaluators, Lead Evaluators, and supervisors/ managers as needed to make a fair determination of competency.
To
be successful, Evaluators must be well connected and coordinated within their team, project teams, and any applicable cross-functional
groups.
An experienced Evaluator may be asked to propose or collaborate on new methods and procedures for new or special
assignments.
Knowledge and Abilities
Subject matter expertise and appropriate advanced
degree(s)/credential(s) relevant to evaluation content area
Work experience relevant to evaluation content area, strongly
preferred
Strong understanding, acceptance and adherence to the tenets of competency-based education and the split faculty
model
Advanced strength in written and oral communication
Demonstrated ability to discern evidence of
competency within student submissions, including unexpected forms of response
Demonstrated ability to use technology, adapt
quickly to new processes and manage complex cognitive loads
Demonstrated ability to collaborate with colleagues to ensure
validity and reliability of evaluation across multiple raters, including deferring to the guidance of the team, course lead or
supervisor/manager.
Demonstrated ability to properly identify and refer student submissions for escalated care including but
not limited to professional communication (i.e., articulation), originality, excellence awards, support in opening student submissions,
content assistance, technology support.
Problem solving skills: Investigates appropriate resources and involves partners when
appropriate. Future oriented. Assesses what will help or hinder achieving goals. Focuses on what is
important.
Interpersonal skills: Deals with others in a considerate, respectful, and unbiased manner. Approaches conflict
proactively. Solicits and shares feedback openly. Listens with empathy and maintains composure.
Accuracy: Draws on facts
collected from a broad knowledge of WGU’s goals and processes.
Adaptability: Corrects behaviors and communication style to
meet the needs of a wide range of situations. Tackles obstacles appropriately. Comfortable with
ambiguity.
Reliability: Accountable to others; does what it takes to get the job done. Actions are consistent with words.
Follows through on commitments. Exhibits exceptional integrity.
Attitude: Displays commitment to the organization and to
personal growth. Is self-motivated and able to motivate and inspire others. Asserts self appropriately to champion ideas. Tells the truth in
a direct and constructive manner.
Initiative: Self-directs with a strong tendency for action. Leads the way to improve
performance or processes. Displays keen interest in students and organization.
Minimum Qualifications:
Preferred Qualifications:
Working Conditions
This is a part-time remote position with the following flexible schedule:
20+ hours per week.
At least 5
days worked each week, includes some weekend and holiday work.
Work is completed in minimum 2-hour uninterrupted
increments
Occasional holidays
High team engagement during working hours
Requires a heavy
amount of cognitive load
Disclaimer: This Job Description has been designed to indicate the general nature, essential
duties, and responsibilities of work performed by employees within this classification. It does not contain a comprehensive inventory of all
duties, responsibilities, and qualifications that are required of the employee to do this job. Duties, responsibilities and activities may
change at any time with or without notice. This Job Description does not constitute a contract of employment and the University may exercise
its employment-at-will rights at any time.
As an equal opportunity employer, WGU recognizes that our strength lies in our people. We
are committed to diversity.
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