West Virginia University Looking for Office Administrator- Office of Student Rights and Responsibilities and Office o at Morgantown, WV  Full Time

The Department of Student Life at West Virginia University is currently accepting applications for an Office Administrator.

About the Opportunity

The Office of Student Rights and Responsibilities (OSRR) and Office of Academic Integrity (AI)’s Office Administrator (OA) manages the daily operations of the offices, manages daily communication and correspondence tasks, assists in the intake of new cases, and provides high-level, complex administrative and professional support to the offices’ staffs. The OA serves as the first point of contact for students and others contacting OSRR and AI. The OA prepares formal written correspondence for students and others involved in the conduct process, prepares documents and materials used in conduct proceedings, and tracks timelines and other details related to the operations of the offices. The OA works in collaboration with office leadership to plan for and oversee the budget and assists in other areas of research and reporting. This individual will be exposed daily to matters of confidential student judicial records, student personal and academic matters, and matters that have wide University impact. The OA will need to have the ability to work independently.

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

• 37.5-hour work week
• 13 paid holidays ()
• 24 annual leave (vacation) days per year
• 18 sick days per year (for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
• WVU offers a range of (this position is a benefits-eligible, non-classified staff position)
• 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for ? Check out retirement health insurance benefits, retirement income, and FAQ’s.
• Wellness programs

What you’ll do:

• Develop, train staff, and ensure compliance with office and administrative procedures and protocols.
• Represent the office to internal and external stakeholders via professional phone, email, and in-person communications. Serve as the first point of contact for those contacting OSRR and/or AI.
• Use sound judgement in addressing questions, requests, and concerns from various stakeholders. Adhere to relevant university policy and state/national-level laws (i.e. FERPA, Title IX) in all correspondence and actions. Appropriately delegate tasks to various staff members.
• Elevate time-sensitive concerns when appropriate.
• Appropriately respond to student and others’ requests regarding records, holds, cases, and other matters.
• Assist in the intake of new cases, including creating cases in the database from various reporting sources and consulting with office leadership regarding case assignment.
• At the direction of office leadership and/or relevant case managers, prepare formal communications for those involved in conduct proceedings (i.e. charge letters, notices of allegation, FERPA parental notifications, resolutions, hearing packets, outcome letters). Schedule meetings related to these proceedings, as requested.
• Work in collaboration with department leadership on budget management; yearly budget preparation, monthly budget review, ensuring all spending is done according to university protocols, requesting spending approval when needed, appropriately use a purchasing card, Mountaineer Marketplace, and purchasing agreements, managing purchasing card reconciliations, manage travel arrangements and reconciliations, utilize Oracle software.

• Bachelor’s Degree
• One or more years experience (some student-worker positions may qualify as relevant experience, such as a Graduate Assistantship or on-campus supervisor role)
  
• Ability to communicate professionally, via phone, email, and in person.
  
• Excellent organizational skills
  
• Excellent attention to detail
  
• Efficiency in completing assigned tasks.
  
• Ability to maintain a high level of professionalism and confidentiality.
  
• Ability to multi-task and manage a high number of requests daily.
  
• Excellent prioritization skills
  
• Sound judgement regarding when to elevate questions and concerns.
  
• Proficiency with Microsoft Office Suite
  
• Preferred: Familiarity with various university/student conduct record keeping systems and databases (Advocate, Oracle, Banner, STAR, Navigate)
  
• Preferred: Familiarity with relevant policies, rules, and laws governing higher education student conduct processes (FERPA, Title IX, FOIA, Board of Governors, Student Code of Conduct, Clery Act)
  
• Preferred: Familiarity with university budgeting and purchasing processes
  
• Preferred: Knowledge of student development theory
  
• Preferred: Knowledge of student conduct best practices

At West Virginia University, we leverage our talents and resources to create a better future for our state and the world. As West Virginia’s land-grant university, WVU has three campuses that touch each corner of the state. The WVU System includes 518 buildings on 15,880 acres, Extension Service offices in all 55 counties, ten experimental farms and four forests.

From the groundbreaking R1 research of our flagship campus in Morgantown to the career-oriented programs of WVU Potomac State in Keyser to the technology-intensive programs at WVU Tech in Beckley – the contributions of WVU employees directly impact the 1.8 million people of West Virginia every day, no matter their role or position.

Service, curiosity, respect, accountability, and appreciation are the core values that unite Mountaineers, inspiring one another to work tirelessly and support others as they seek to reach new heights. After all, when you’re a Mountaineer, impossible is just another mountain to climb.

Creating an inclusive, engaged, and dynamic learning environment is core to WVU’s academic mission. We welcome candidates who can contribute a range of ideas, approaches and experiences.

To learn more about West Virginia University, visit go.wvu.edu. View current career opportunities at careers.wvu.edu.

West Virginia University is proud to be an Equal Opportunity employer and is the recipient of an NSF ADVANCE award for gender equity. The University values diversity among its faculty, staff, and students, and invites applications from all qualified applicants regardless of race, ethnicity, color, religion, gender identity, sexual orientation, age, nationality, genetics, disability, or Veteran status.