WellSense Health Plan Looking for Data Insights Analyst at Boston, MA  Full Time

It’s an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances.

Job Summary:

We are seeking a proactive and talented Data Insights Analyst to join the Strategic Initiatives Office (SIO) within the Business Analytics organization. The role of a Data Insights Analyst is crucial in shaping an organization’s future direction and ensuring that decisions are grounded in data and aligned with strategic goals. This position requires a blend of analytical expertise, strategic thinking, and effective communication to drive positive outcomes for the organization.

Our Investment in You:

• Full-time remote work
• Competitive salaries
• Excellent benefits

Key Functions/Responsibilities:

• Develop and execute data-driven strategies that align with the company’s mission and goals.
• Provide guidance on long-term and short-term strategic planning initiatives.
• Interpret and analyze complex data sets, utilizing various statistical methods to identify patterns, trends, and actionable insights.
• Present findings and insights to internal stakeholders in a clear and compelling manner.
• Collaborate with business stakeholders to understand their data needs, identify key metrics, and define data requirements for various projects and initiatives.
• Design and develop data models, data flows, and data integration processes to ensure accurate and efficient data collection, storage, and retrieval.
• Collaborate with cross-functional teams, including business stakeholders, data scientists, and developers, to identify opportunities for process improvement and develop data-driven solutions.
• Develop, maintain, and manage advanced reporting, analytics, dashboards and other BI solutions.
• Utilize BI tools such as Tableau or Power BI to create and distribute reports.
• Perform detailed data analysis to determine the structure, content, and quality of data through examination of source systems and data samples.
• Deliver reports and interpret results from our data to various business units, supporting both regular reporting requirements and ad-hoc queries.
• Use Excel(VBA), Python or R to manipulate, analyze, and visualize data.
• Develop and update technical documentation as necessary.
• Create an atmosphere of collaboration and iterative improvements, inspiring people and teamwork, and welcoming change by team engagement of planning and problem solving.
• Develop risk mitigation plans to ensure successful strategy implementation.
• Resolve issues or escalate risk to next level of management as necessary. Issues may relate to any of the phases during the project life-cycle including user requirements, development, testing, implementation, integration, training or ongoing support.

Supervision Exercised:

• No supervision

Supervision Received:

• Direct supervision from the Manager of Analytics and Reporting is received weekly or as needed.

Qualifications:

Education Required:

• Bachelor’s Degree in Data Science, Mathematics, Statistics, or a related field, or nearing graduation from such a program.

Education Preferred:

• Master’s Degree in Data Science, Mathematics, Statistics, or a related field, or nearing graduation from such a program.

Experience Required:

• 2-3 years of experience in data analysis or related roles.

Experience Preferred/Desirable:

• 1+ years’ Experience with a Health Plan, or other Healthcare Experience
• 1+ Experience with Medicaid or Medicare managed Health care or health plan
• Advanced proficiency in statistical software (e.g., Python, R) and data manipulation tools (e.g., SQL).
• Expertise in data visualization tools (e.g., Tableau, Power BI) and complex dashboard creation.

Required Licensure, Certification or Conditions of Employment:

• Successful completion of pre-employment background check

Competencies, Skills, and Attributes:

• Strong skills in data analysis and statistical modeling.
• Experience using data visualization tools such as Tableau and Power BI.
• Strong Excel skills
• Familiarity with SQL, VBA, Python or other programming languages.
• Understanding of data warehousing and ETL techniques.
• Demonstrates resilience & resourcefulness while operating in a matrixed, fast-paced environment, at all levels
• Demonstrated ability to be flexible and adapt to changing priorities.
• Demonstrated ability to perform in a complex matrixed environment across departments, at varying levels of management
• Demonstrated ability to think critically and adapt one’s approach to suit a particular audience or situation.
• Excellent interpersonal and communication skills (both verbal and written) required to effectively maintain strong working relationships with internal and external colleagues.
• Excellent at facilitation and relationship management skills. Able to coach others and discuss facilitation strategy.
• Leads discussions in a way that builds trust and inspires action among the audience.
• Strong focus on service to internal and external customers. Recognition of the enabling nature of project management.
• Earn the trust of business / project owners as well as SIO Staff
• Identify areas of concern or constraint, and actively advocate within the PMO for needed resources. Address with the Governance Body as needed for other constraints.
• Highly proficient in the use of Microsoft Office Products (PowerPoint, Excel, Word. Visio, Outlook)
• Manage multiple complex assignments at the same time

Working Conditions and Physical Effort:

• Ability to work East Coast business hours.
• Regular and reliable attendance is an essential function of the position.
• Work is normally performed in a typical interior/office work environment.
• No or very limited physical effort required. No or very limited exposure to physical risk.

About WellSense

WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. BMC HealthNet? Plan/Well? Sense Plan participates in the E-Verify Program to electronically verify the employment eligibility of newly hired employees.