Virtustant Looking for Account Manager at México Full Time

Job Description:

Digital Marketing Account Manager

Job Summary:

We are seeking a dynamic and experienced Digital Marketing Account Manager to join our growing team. As a Digital Marketing Account Manager, you will be responsible for managing and overseeing clients and their digital marketing services. You will serve as the primary point of contact between our clients and the agency, ensuring the successful implementation of digital marketing strategies and fostering strong client relationships. The ideal candidate is highly organized, possesses expert knowledge of digital marketing practices, and demonstrates excellent customer service skills.

Responsibilities:

Project Management:

• Manage ongoing digital marketing services for a client load of approximately 20-25 active monthly clients, ranging from single attorney firms to multi-partner and location law offices.
• Coordinate and oversee various aspects of digital marketing projects, ensuring accurate and timely execution.

Client Relationship Management:

• Develop and maintain positive, long-term relationships with clients, building trust and rapport.
• Serve as the primary point of contact for clients, addressing questions, concerns, and requests.
• Identify opportunities for upselling additional digital marketing services to clients.

Digital Marketing Implementation:

• Implement and manage various digital marketing tools for clients, including but not limited to Google Analytics (GA4), call tracking, Sprout Social, social channels (YouTube channels, LinkedIn pages, etc.), Constant Contact email templates, web chat, etc.
• Delegate tasks to team members and contractors (copywriters, web developers, PPC and SEO experts) while ensuring quality control.

Performance Analysis and Reporting:

• Analyze digital marketing strategies’ effectiveness by reviewing and interpreting metrics such as web traffic, SEO ranking, CPC, social engagement rates, email open rates, etc.
• Provide clients with knowledgeable insights and growth opportunities based on performance analysis.
• Prepare and present performance reports to clients on a monthly or quarterly basis.

Market Trends and Industry Knowledge:

• Stay updated on evolving trends in SEO, SEM, social media, GA4, and other digital marketing practices.
• Continually expand knowledge and skills through learning new techniques and attending relevant industry conferences or workshops.

Requirements:

• Bachelor’s degree in marketing, communication, or a related field.
• Minimum of 3 years of experience as a digital marketing manager, account manager, or similar role (previous experience in the legal industry is a plus).
• Excellent knowledge of digital marketing best practices, marketing strategies, and customer service techniques.
• Proficiency with Google Analytics and GA4 (GA certification preferred).
• Familiarity with project management tools like Asana, Teamwork, Trello, etc.
• Ability to edit content in WordPress.
• Capability to complete smaller SEO and paid media tasks.
• Excellent communication and interpersonal skills.
• Ability to work independently, stay focused, and effectively manage multiple clients.
• Strong organizational and time management abilities.
• Dependable high-speed internet connection for conducting video client calls.

• Additional Skills (Added):
• Familiarity with other digital marketing tools and platforms (e.g., social media advertising platforms, email marketing software).
• Experience with content management systems (CMS) and website optimization.
• Knowledge of search engine optimization (SEO) and pay-per-click (PPC) advertising.
• Familiarity with marketing automation tools and techniques.
• Basic understanding of HTML and CSS.
• Strong analytical and problem-solving skills.
• Creative thinking and the ability to generate innovative marketing ideas.
• Self-motivated and proactive approach to work.
• Ability to thrive in a fast-paced and deadline-driven environment.
• Passion for learning and continuous professional development.

Hourly Rate: $8-11

Job Type: Full-time

Location: Remote position with headquarters in Arizona

Flexible working hours available

Potential for commission and spiffs

Beyond the Resume:

At our company, we value individuals who are bright, talented, and passionate about their work. We foster a culture of continuous learning and encourage our teams to be creative and resourceful problem solvers. We embrace an “ownership” mentality, where each individual takes responsibility for their work. If you are interested in joining us, you will be part of a motivated group of people who love what they do, work hard, play hard, and strive for excellence in fulfilling our core mission.