DENTIAL RETENTION SPECIALIST
Summary/Objective
VineBrook Homes is currently seeking a customer service-sales oriented individual to join our team. The Retention Specialist is responsible for developing and enhancing relationships within our community, focused on renewing leases and driving rent growth.
The ideal candidate will have proven experience working with prospects or residents in a residential property management setting. Responsibilities may include implementing and executing monthly renewal goals, conducting market surveys, conducting inspections of current resident homes, and participating and helping with resident activities or community events.
Essential Duties and Responsibilities
-To include inspections and validating requests for approval by Portfolio Managers
Minimum Qualifications (Knowledge, SKILLS, and Abilities)
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervisory Responsibility
Prior management experience is not a requirement of the Retention Specialist but is highly recommended. While this position does not include managing other VineBrook employees, the role requires a heavy focus on the management of a process and set of responsibilities.
Travel
Local travel is required. Applicant must have a valid driver’s license in the state in which the position is based. Regular inspections are necessary to maintain the value of our assets.
Additional Information/Benefits
We offer industry competitive wages and benefits. Comprehensive training is offered to all employees, with additional education offered to those interested in greater opportunities. Each employee must pass a national background check and full panel drug screening.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Additional Information/Benefits
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Please be aware that a positive test could render you ineligible for hire. This includes positive tests for medical and recreational Marijuana. Candidates from states who have legalized Marijuana for medicinal and recreational use; VineBrook Homes, LLC considers this a positive result for an illegal substance.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of the job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.
We are an equal opportunity employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state or local law. We are also a Drug Free Work Place. Qualified applicants will also be required to pass a drug screening before receiving an offer or beginning employment. Refusal to submit to testing will result in disqualification of further employment consideration.
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