El Centro de la Raza will positively
impact the transition, retention, and graduation of students through an
engaging environment built on academic, cultural, personal and professional
activities. El Centro’s Student Success Leaders are critical to our mission, as
undergraduate student employees who assist with managing our front
office/reception area as well as helping professional staff with projects.
Student Success Leaders are responsible for being the first point of contact to
El Centro’s visitors, which include students, staff, and community members. As
such, Student Success Leaders are responsible for keeping the “Home Away From
Home” environment that El Centro is known for, and directing students and other
visitors to appropriate resources on campus. Student Success Leaders will leave
UNM & El Centro not only equipped with the knowledge learned from their
program of studies but also with hands on experience and tangible skills for
post-graduation endeavors.
DUTIES AND RESPONSIBILITIES:
– Create a fun, welcoming, yet professional atmosphere
for students and families
– Demonstrate stellar customer service and be able to
answer questions about the department
– Communication with students, staff, faculty, and
community
– General office duties such as managing reception
area, directing phone calls, attending to emails, scheduling appointments, etc.
– Assist in creation of fliers and other marketing
materials
– Manage and archive materials and files
– Help with events, workshops, & other tasks
– Represent department during tabling events and
school/community visits
– Other job-related duties as assigned
-Excellent customer service.
-Able to work in a team environment.
-Ability to understand and follow specific instructions and procedures.
-Professional attitudes: punctual, responsible, reliable, and proactive.
-Fluent in Spanish and English.
-Able to prioritize multiple tasks.
-Able to understand most operating systems and computer software.
-Ability to maintain calendars and schedule appointments.
-Must have strong interpersonal and communication (written & oral) skills to work effectively with a wide range of diverse communities.
Only applications submitted through
the official UNMJobs site will be accepted. If you are viewing this job
advertisement on a 3rd party site, to submit an application.
Please include the following with your application:
Resume, Cover Letter, & Schedule of Availability
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.
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