University Hospitals Looking for Revenue Cycle Access Analyst II – UH Portage at Ravenna, OH  Full Time

UH Portage Medical Center

As an essential member of the Revenue Cycle team, Analysts performs, trains and analyzes accurate registrations, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers. The successful completion of tasks performed by this position, directly impacts denials, customer satisfaction and decreases bad debt. Analysts are skilled in patient/physician relations, registration, scheduling and use of multiple, complex systems. Duties include but are not limited to the following:

• Mastery of skills relating to insurance coverage, benefits, rules & regulations and allocation of plans accurate information and fulfillment of requirements resulting in expected payment for services
• Identifies the need of new policies and workflow changes as well as coordinates updating departmental policies and standard operating procedures as software and needs change
• Creates and distributes end user communications when trends and opportunists are identified.
• Assists with revenue cycle system build testing and software updates to ensure smooth continued operations
• Collaborates with the Training departments to create and train enterprise staff on skills to decrease denials, increase performance and pre and point of service collections.
• Ensures staff members have been assigned and have completed training courses as required by individual development needs and department directives.
• Performs audits and analysis of transactions to ensure the accuracy of claims, identifies issues, and recommends solutions.
• Audits accounts for accuracy, escalates issues to appropriate team and performs follow up training as needed.
• Oversee registration work queues, keeps encounters up to date and then communicates with users and leadership when trends are identified.
• Shares and communicates departmental key performance indicators with staff in accordance to policy
• Performs other related duties as assigned and participates in enterprise special projects as needed.