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As a team member of our naviHealth product, we help change the way health care is delivered from hospital to home supporting patients transitioning across care settings. This life-changing work helps give older adults more days at home.
We’re connecting care to create a seamless health journey for patients across care settings. Join our team, it’s your chance to improve the lives of millions while doing your life’s best work. SM
The Central Support Operations Coordinator serves as the main point of contact for healthcare providers and members that are receiving post – acute services. In addition, the Central Support Operations Coordinator role serves as administrative (non – clinical) support for the remote clinical services team. This role is responsible for providing direct support to the multi – disciplinary team to anticipate and plan for continuum of care and discharge needs and communication with providers and clients. The Central Support Operations Coordinator is responsible for processing inbound and outbound communication (i.e., telephonic, fax, electronic notifications, and letters), maintaining accuracy of database documentation and the completeness of the medical record and naviHealth database.
This position is full-time (40 hours / week). Employees are required to have flexibility to work any shift between the hours of 10:00 AM – 6:30 PM CST from Monday – Friday. It may be necessary, given the business need, to work occasional overtime and / or weekends. Our office is located at 210 Westwood PL, Brentwood, TN, 37027.
We offer weeks of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment.
Primary Responsibilities:
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Soft Skills:
Physical and Work Environment:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.
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