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Trustwave is a leading cybersecurity and managed security services provider focused on threat detection and response. We uncover threats that others can’t and respond quicker than others can to protect against the devastating impacts of cyberattacks. We’re a world-class team of cyber consultants, threat hunters and researchers serving clients in 96 countries. At Trustwave, you can learn alongside the best, make a personal impact on a global scale, and solve new challenges every day. Learn more about us (url removed).
Based in ourWarsaw location, with at least 3 days per week in the office, the IT Support Analyst works with theGlobalEnd User Services (EUS) Team that is responsible for assisting all internal user IT requirements including PC and Mac hardware and software troubleshooting and setup. This position will report to the Manager of End User Services.
Ideal candidates are organized, have a strong desire to help people, and are excited by learning technology.
Main Duties and Responsibilities:
Technical Qualifications:
The ideal candidate has +1 years of IT Support experience (entry-level) and has demonstrated experience in:
Additional desirable skills:
General skills:
Education:
We prefer college-educated applicants, but at minimum, high school diploma or equivalent is required for employment.
Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
To All Agencies:
Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave’s policy is to only accept resumes from agencies via the Trustwave Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.
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