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Finance/Customer Service Representative (Earn a minimum of $700 PER WEEK salary plus monthly unlimited bonus opportunities.)
Toyota of North Charlotte is currently seeking energetic, self-motivated, and goal-oriented individuals to join our Finance /Customer Service team. Our dealership has been an established business in the Charlotte area for more than 19 years. Additionally, employee perks include, excellent benefits, and unlimited earning potential.
We Offer:
Guaranteed salary.
Minimum $700 weekly plus unlimited monthly bonus potential
Prior finance experience is helpful, but not necessary
5-day work week (Guarantee based on 40 hours, Saturday’s and Sunday’s are mandatory)
Paid time-off
Competitive benefit package including Medical/Dental/Life Insurance
Employee discounts
Summary:
The Financial/Customer Service Representative is responsible for meeting with customers who have purchased or leased a vehicle and preparing and disclosing all legal and financial documents relating to the sale. They will submit customer applications for credit to several Automotive Financial companies, submitting accurate and timely paperwork according to the company’s policy and procedures while achieving a high level of customer satisfaction. They will also familiarize the customer with the controls of the new vehicle and physically deliver vehicle at the end of the Sales process. Toyota of North Charlotte is looking for a customer-focused, energetic and self-motivated individual to join our team.
Job Responsibilities:
Establish and maintain good working relationships with team members and customers
Present all legal and financial documents to customers
Check all paperwork for correct title, lien information, and taxes
Responsible for verifying insurance with customers agents, obtain deposits, verify trade payoffs
Maintain high ethical standards in daily activities
Review daily funding delays, complete bank stipulations in a timely manner ensuring expedited funding payments
Ensure paperwork is legal, compliant and complete without flaw
Guarantees overall customer satisfaction
Responsible for following online review acquisition process and maintaining the goals set by the department/dealership
Establish and meet monthly objectives
Responsible for product knowledge for vehicle delivery to each customer
Requirements:
Prior experience not required, on site training available
Outstanding written and verbal communication skills
Ability to read and comprehend instructions and information
Ability to work evenings until 10:00PM, including the last deal of the day
Ability to work weekends as business needs dictate
Ability to work in a fast-paced environment
Professional and dedicated
Must have impeccable follow up abilities
Must know how to work in a team environment
Excellent Communication Skills
Competencies:
Goal–oriented individual, driven to exceed personal and team goals
Exceptional communication and customer service skills exemplified to internal and external customers
Effectively collaborate with fellow employees
In return for your invaluable knowledge, skills, talent and ambition, Toyota of North Charlotte offers competitive salaries and benefits.
Employment is contingent upon successful completion of a background investigation.
Toyota of North Charlotte is proud to be an Equal Opportunity Employer.
