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The Service Companies is the leading services provider of hospitality management to hotels, resorts, casinos, entertainment and education facilities nationwide. With over 3,000 associates located throughout 31 states, The Service Companies offers each associate competitive pay, full benefits, opportunities for growth, the option for same day pay through Dayforce Wallet and more. Learn more at (url removed) or connect with us on Facebook ,LinkedIn ,Instagram and Twitter .
Who We Are:
The Service Companies (TSC) is a trusted integrated services partner to hotels, casinos, resorts, universities, schools, stadiums, and commercial facilities. We provide unparalleled cleaning, housekeeping, staffing, engineering and maintenance services designed to improve the health and cleanliness of our clients’ facilities, maximize efficiencies and help our clients better manage their most challenging departments. The services TSC offers are distributed among three service lines:
Cleaning & Housekeeping – Turn-key Hospitality/Casino Housekeeping, Stewarding, Third Shift Cleaning, Public Area Cleaning, Laundry, Kitchen Cleaning, Window and Chandelier Cleaning, Pressure Washing, Exterior Building Cleaning
Staffing – Food & Beverage and Hospitality Staffing for Stadium/Arenas, Schools/Universities, Convention and Corporate Dining, Caterers and Restaurants
Engineering & Maintenance – Commercial Facilities Maintenance, Energy Management and Engineering Services
The Service Companies is privately owned and was acquired by Gridiron Capital, an investment company, in July 2018. TSC’s culture is key to its success, as it empowers employee involvement and performance. TSC is led by an experienced management team of self-starters with an insider’s understanding of what their clients need in order to be successful. TSC is driven by its Service Code, which prioritizes exceptional customer service, trusting of employees, and having employees live the TSC brand.
Position Overview:
The Recruiter is involved in key aspects of the recruiting process, including employment branding, selection, interviewing, hiring, and candidate relationship management. This position works collaboratively with other Talent Acquisition Specialists and Managers, the Regional HR Directors, Operations Managers, hiring managers, and candidates to execute an efficient and highly effective recruiting process that creates an exceptional candidate experience. This individual will also assist the Operations team and provide support when needed. The ideal candidate will diligently work to meet goals; will be service oriented, highly engaged, creative, collaborative, and approachable.
· Coordinate all aspects of the interview process, including scheduling, phone screening, and candidate selection
· Coordinate and participate in networking and recruiting events & ground recruitment efforts
· Meet all goals related to key staffing metrics as defined by the Regional TA Director, to include applicant conversion rate, turnover, among others, as applicable
· Develop and maintain networking relationships with community organizations, colleges and universities, alumni organizations, industry organizations, employees and colleagues to help identify and source qualified talent
· Develop creative recruitment solutions if the account / region is experiencing difficulties in attracting the appropriate level and quality of staff
· Ensures that recruiting and hiring practices are compliant with all applicable local, state, and federal employment laws
· Manage New-Hire paperwork processing, which include but are not limited to: processing background checks, drug screening, E-Verify and I-9
· Assist in the management of New-Hire Orientations
· Support the Regional HR Director in conducting investigations by acting as a fair witness during investigations, and execution of discipline, when needed
· Advise supervisors on the treatment of staff and compliance of company policies
· Respond to employee complaints and/or violations of policy
· Develop & maintain talent pipelines for various areas of the business.
Qualifications & Skills:
· Three to five years of sourcing, high volume-recruiting, and talent acquisition experience
· Experience in sourcing candidates through job boards, social media, networking, and social events
· Outgoing, dedicated & collaborative
· Working autonomously and with a diverse array of management styles, communication styles, and stakeholders
· Excellent communication and presentation skills to work with senior professionals
· Experience in research tactics leveraging the internet and web tools as well as “ground recruitment” abilities
· Professional maturity including punctuality, resiliency, and perseverance
· Knowledge of various applicant tracking systems highly preferred
· Proficient in Microsoft Office 365– Advanced skills in PowerPoint, Excel, Outlook
· Spanish fluency preferred, but not required
· Experience in the hospitality industry is a plus
· Bachelor’s degree preferred
The Service Companies is an Equal Opportunity Employer. TSC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
