https://amzn.to/44P6GXZ
Job Category | Energy – Solar & Storage |
---|---|
Location | Fremont, California |
Req. ID | 145282 |
Job Type | Full-time |
Tesla participates in the E-Verify Program
The Energy
Systems Support Engineer provides support for industrial battery energy storage
products. This primarily involves, diagnosing and resolving equipment problems
reported by Tesla’s customers and internal automated asset monitoring
infrastructure. This is accomplished in connection with Tesla and 3rd
party on-site field technicians. The role also involves the remote
commissioning of new equipment deployed to our customers, along with supporting
site and product level quality issues.
The Tesla
Energy team is committed, and fast moving, consisting of applications
engineers, power and control systems engineers, project engineers, product
support engineers that sit at the center of business development, Tesla
technology, the deployment and service of stationary storage projects on the
grid. As a member of our team, you will help to shape the success of our
projects in various applications worldwide.
You must have a genuine passion for engineering products that will
fundamentally change the world’s energy infrastructure and must want to work in
a fast-paced, entrepreneurial environment.
What You’ll Do
What You’ll Bring
The
candidate will have, but is not limited to, the following skills and
qualifications:
*
Enthusiasm for green technology.
*
Experience in a customer service environment.
*
Experience and proficiency with the Linux/UNIX programming
environment.
*
Advanced
knowledge of communication systems and protocols such as TCP/IP, including the
tools available at the command line interface to troubleshoot network
communication issues.
*
Can interpret complex electrical single line diagrams.
*
Advanced skills with Microsoft Excel
and/or professional statistical analysis software.
*
Understanding of a technical support environment and processes,
including ability to document case histories clearly, accurately and with
detail. Ability to prioritize workflows effectively
according to multiple criteria.
Experience with CRM systems, mobile case/ticketing systems, bug tracking
systems.
*
Personal skills suitable for frequent direct contact with
non-technical customers in technical troubleshooting scenarios. A positive, friendly manner on the phone and
in writing is essential, as well as patience and the ability to instruct and
inform during troubleshooting.
*
Ability to independently make decisions and solve problems with
limited direction.
*
Grasps basic concepts of electricity
(AC/DC, current, voltage, resistance, power vs. energy etc.).
*
Bachelor’s degree in Electrical Engineering
or Computer Science or relevant industry experience.
*
Foreign language proficiency a plus.
The
ideal candidate will have, but is not limited to, the following skills and
qualifications:
*
Advanced Linux/UNIX programming environment.
*
Advanced understanding of complex electrical single line diagrams.
*
Advanced understanding of electrical theory and experience / working
knowledge with emphasis on DC power systems or other electronic
systems/devices/components.
*
Advanced understanding of communication systems, protocols, and
network architecture.
*
Master’s degree in Electrical Engineering or Computer Science
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
$68,000 – $264,000/annual salary + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
For quick access to screen reading technology compatible with this site (free step by step ). Please contact for additional information or to request accommodations.
Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our
Job Description Plant Human Resources Coordinator ID 2022-25696 Job Locations US-NE-Crete Category Human Resources Type Full-Time FLSA Status Non-Exempt Shift...
Apply For This JobJob Description Business Driver – L&W ProductsTake your next career step at ABB with a global team that is energizing...
Apply For This JobJob Description Belong. Believe. Be You. Belden. Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who...
Apply For This JobJob Description Medidata: Powering Smarter Treatments and Healthier People Medidata, a Dassault Systemes company, is leading the digital transformation of...
Apply For This JobJob Description Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click...
Apply For This JobReading Instruction and Assessment – Log #25-002 The College of Education and Human Development at Georgia State University invites applications...
Apply For This Job