The Chef de Cuisine is responsible for managing the assigned outlet with the highest possible standards to create a dining experience that will ensure guest satisfaction. You will be responsible for weekly scheduling, food ordering, recipe consistency, food quality and supervision of support team members as well as the day-to-day flow of business. You will be the person ultimately responsible for the smooth operation of the kitchen. You will ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members at all times.
Essential Job Responsibilities:
Creation of daily opening and closing checklists
Completion of daily opening and closing duties according to checklists and standard operation procedures
Quality control and assurance of prepared food
Creation, execution, and training of daily culinary specials
Resolve escalations with a positive outcome when the need to do so arises
Supervise staff and coordinate day-to-day operation of each assigned shift
Expediting of the kitchen during each assigned service period
Delegate duties to staff
Properly train staff to execute culinary standards
Maintain strong knowledge of all aspects of each position and be able to jump in and provide support as needed
Order daily supplies and communicate other inventory needs to appropriate management
Communicate with guests and solicit their feedback, address issues as needed
Observe staff interactions with guests; coach, train and correct staff as needed
Creation, implementation, and upkeep of weekly schedule
Identify areas of opportunity within the operation to enhance speed of delivery, quality of food, and consistency and quality of the delivery experience
Review and understand financial information, as well as perform basic arithmetic
Conducting performance reviews of each employee
Complete daily financial reports
Assist with special events as needed (i.e. set-up, tear-down, and room reset)
Understand and communicate products and services available at the resort
Performs additional responsibilities, although not detailed, as requested.
Personal Skills:
Excellent interpersonal, motivational, team building, and customer relationship skills
Capable of teaching others in a positive and constructive manner
Demonstrate decision-making ability, leadership skills, and ability to prioritize and delegate tasks
Provides a guest experience that exceeds the guest’s expectations
Ability to gracefully and humbly accept criticism and opportunities for growth
Ability to stay positive, focused, and constructive when faced with setbacks, challenges, and while working in an ever-changing environment
Qualifications/Knowledge:
Must already have or be willing to complete the New Mexico Food Handler Certification prior to or within 30 days of hire
Minimum of 2 years of restaurant experience and 1 year of team leadership experience
Proficiency with Microsoft Office, Excel, and Aloha point-of-sale preferred
Proficient mathematical skills for managing inventory
Ability to work a flexible schedule including weekends, holidays, and evenings
Ability to communicate in a positive and productive manner while completing duties
Ability to work a flexible schedule including weekends, holidays and evenings
Work Environment:
Taos Ski Valley, Inc. is often a fast-paced work environment, especially during Holiday and Peak days. TSVI is located in a high-altitude alpine environment. Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff
Physical Demands of Position Include:
Will often lift up to 25 pounds and shovel snow during storm cycles. 80-100% of the time will be spent standing, walking, reaching, talking, hearing, tasting, and smelling. 25-50% of the time may be spent climbing/balancing and being exposed to the outdoors including winter weather conditions. Occasionally sitting – less than 15% of the time.
Background Check:
Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.
Is a Background Check required for this position: Yes