Clair Tappaan Lodge Looking for Lead Cook/Chef, Second Cook, Guest Services, Lodge Assistant at California Full Time

Hospitality oriented team members needed to reopen and operate a rustic mountain lodge on Donner Summit in the North Tahoe area. Built by Sierra Club volunteers in 1934, Clair Tappaan is a historic hostel style lodge close to nature. We serve dinner, breakfast and boxed lunches to take with you to all guests. Year Round and Seasonal Positions opportunities are available.

Lead Cook/Chef $23.00 per hour, Cook II $21.00 per hour – Complimentary Dormitory Style Housing and Meals.

• Assists in overall kitchen functions
• Works with prep cooks, kitchen assistants
• Participates in all cooking and preparation by staff
• Assists with menu planning
• Purchases supplies and equipment with direction
• Maintains clean and orderly cook station, following sanitation and food preparation guidelines
• Reports all inventory and supply issues to supervisor
• Required:
• 2 years minimum experience in restaurant food preparation
• Understanding of restaurant/cafe operational procedures
• Able to work varying shifts, weekends, evenings and holidays in varying weather conditions
• Able to stand for long periods of time
• Able to work unsupervised
• Able to prioritize and work in fast-paced environment
• Able to give direction and work in team environment
• Possess current certification from ServSafe or similarly approved sanitation and safety program

Guest Services – Complimentary Dormitory Style Housing and Meals. $21.00 per hour.

• Maintains a thorough knowledge of the property, types of accommodations, rental operations, package plans, and facilities.
• Group sales, booking, billing, and services contact.
• Takes reservations ensuring high levels of guest service and satisfaction.
• Check guests in and out, including preparation of guest bills and authorizing payments.
• Responsible for cash handling including rental services, retail and reservations reporting.
• Knowledge of general information concerning rates, rules and regulations, hours of operation, and any special events or activities.
• Displays a pro-active and leading role in terms of service, culture, development, team image, systems, procedures and skill development.
• Ensures prompt and courteous service to all guests. Resolves guest disputes in a diplomatic consistent manner as developed by management.
• Maintains proper controls for safeguarding assets, including but not limited to the rentals, retail inventory, equipment and supplies.
• Maintains a professional relationship with all agencies, contractors, vendors, and customers.
• Communicates efficiently and timely with management.
• Assist in training new Guest Services staff as necessary.
• Exceeds the guests’ expectations whenever possible.

Lodge Assistant – Complimentary Dormitory Style Housing and Meals. $17.00 per hour.

• Assist in daily operations in Housekeeping, Food Service, Front Desk and Maintenance Departments
• Reset sleeping quarters for incoming guests
• Perform food prep, service and cleanup tasks for all guest meals
• Answer phone and email inquiries while processing new reservations
• Check guests in and out while performing concierge type services
• Perform daily tasks to maintain lodge grounds
• Willing and able to assist a wide variety of tasks
• Excellent communication skills
• Ability to obtain accurate information over the phone
• Able to stand for long periods of time
• Able to work unsupervised
• Able to prioritize and work in a fast-paced environment
• Able to follow direction and work in a team environment
• Genuine concern for guests’ experience essential
• Willing and able to work varying shifts, weekends, splits, evenings and holidays
   

Basecamp Hospitality is a collaboration between independent, privately owned award-winning park, resort, retail, and event management companies based in Red Bluff, California. Since 1975, the companies under Basecamp Hospitality brand have been providing our superior level of service and commitment as concessionaires to our partners in local, state, and national agencies in Arizona, California, Utah, and Wyoming.

We are committed to exceeding the expectations of these partners, as well as our day-to-day clients and guests. We are proud to have achieved and will continue to maintain, our position as the premier provider of comprehensive recreational, retail, hospitality and event management services in the western United States.