Solomon Page Looking for Merchandising Operations Specialist at Dania, FL Full Time

We are hiring a Merchandising Operations Specialist to join a top ecommerce company in Plantation, FL.This is a 6-month contract role with the potential to extend and will be based in their South Florida office on a hybrid basis.
Responsibilities:

• Manage and answer direct vendor requests through CRM under Service Level Agreements (SLA) and KPIs related to speed and quality
• Process setup of new vendors and new promotions through validation of data, conversion to brand standards, and integration into various systems
• Draft and maintain the Standard Operating Procedures (SOP) for internal processes
• Communicate effectively with internal and external stakeholders and proactively drive resolutions to issues and escalations
• Monitor KPIs and queue status through existing Tableau reporting dashboard, Excel, and other data tools
• Participate in process improvement projects (test documentation/execution, issue identification, etc.)

Qualifications:

• BA in Business, Finance, Economics, Statistics, or a related degree
• 1+ years of related work experience and demonstrated track record of innovation and impact
• Results oriented mindset with the ability to react quickly to requests in a timely, accurate and detail-oriented manner
• Experience using dashboards to monitor KPIs, identify and correct defects, perform root cause analysis on KPI misses
• Ability to independently collaborate with merchants and deliver results on tight timelines
• Ability to operate in ambiguous environments with speed and commitment to quality
• Proficient Excel and MS Office skills
• Strong oral and written communication
• Demonstrated ability to work in a team environment
• Position may require occasional travel
• Prior experience in Software Quality Processes and Atlassian Tools such as (Confluence, JIRA, etc.)
• Prior experience SQL
• E-commerce or merchandising background

If you meet the required qualifications and are interested in this role, please apply today.
The Solomon Page Distinction
Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers – which sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, Twitter, and LinkedIn.
Opportunity Awaits.