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Job Description
Capital Programme Contract Manager
Deliver Housing Capital Programme contracts ensuring the objectives, targets and priorities of the Client are achieved whilst remaining compliant with statutory regulations. Provide high-quality Housing Capital Programme service expertise to assist in the delivery of the Client’s aims, objectives and operational planning.
Accountability
Deliver Capital Programme contracts, including:
- • Understanding of customer need
- • Supporting customer self-serve
- • Spotting opportunities for further enabling and self-serve
- • Continuous improvement of processes and procedures
- • Understand when to consult with others, including specialists
- • Knowledge sharing
- • Manage more complex cases and projects
- • Develop tools, guidance notes and enable team to widen knowledge
- • Wider knowledge of several areas of the business
- • Building and presenting business intelligence
- • Finding solutions and proposing options
- • Experienced manager in one or more areas of focus
- • Promotes new ways of working
- • Supports planned and reactive projects
- • Likely to own most complex/impactful / risk cases
- • Credible with senior internal and external stakeholders
- • Trusted and highly autonomous
Person Specification
Qualification/Knowledge/Experience/SkillsEssential
- • Good general standard of education (minimum to GCSE standard or equivalent, including English and Mathematics)
- • Evidence of continuing development of professional and management skills, e.g. through training, qualification and/or experience.
- Desirable
- • Relevant professional qualification or experience.
- • Membership of a relevant professional body, e.g. CIOB.
- • Qualified to degree level or equivalent in a construction or related field.
KnowledgeEssential
- • Excellent communication skills both written and oral, with a good telephone manner
- • Good interpersonal skills.
- • Flexibility and ability to multi-task.
- • High level of accuracy and attention to detail.
- • Ability to work under pressure.
- • Problem solving & decision making.
- • Team player.
- • Persuasive and encouraging – adopting a coaching style to enable customers.
- • Ability to manage using objectives, targets, performance management, problem solving and project management.
- • Numerate and analytical with the ability to interpret, analyse and extract relevant information from complex reports and translate these so they are capable of being understood by a wider range of people.
- • Able to prepare and present reports on general and specific related matters to non-experts in a clear and comprehensible manner.
- • Ability to interpret key data and identify trends.
- Desirable
- • Able to demonstrate a strategic thinking capacity and be proactive in developing and implementing continuous improvement across the service.
ExperienceEssential
- • Competent in the use of Microsoft Office.
- • Principles of good customer service.
- • Values and promotes equality and diversity
- • Understand the principles of data protection.
- • Demonstrates a range of management skills- able to deploy resources and staff, manage change and respond flexibly.
- • Political sensitivity and commitment to public service ethos.
- • Organised, conscientious, energy, drive, confident and assertive.
- • Experience with working with elected members, or in a political environment.
- • Knowledge and understanding of Health & Safety legislation and requirements.
Desirable
- A demonstrable track record and consistent achievement at a professional level within an organisation of comparable scope and complexity.
- Able to demonstrate understanding, experience and knowledge of policy and activities within your area of expertise.
- Relevant local government experience and understanding of the whole local government sector and its current challenges.
- Facilitates organisational, individual, and personal learning and development.
Rate Of Pay
£300-£325 per day
Location: Taunton, Somerset, TA1 1HE