The Front Desk Agent at Rio Piedra plays a critical role in ensuring every guest has an exceptional experience. In addition to performing check-ins/check-outs, the Front Desk Agent is responsible for helping to ensure all aspects of the guest itinerary are properly resourced prior to arrival. Because this position serves as a central resource not only for guests but also for all other departments, we are looking for candidates that have excellent customer service skills, are highly organized and pay exceptional attention to detail. Additionally, the successful candidate will be able to learn new processes and systems quickly and work independently.
We are looking to fill this position ASAP and our season runs through late March. We do close briefly for Thanksgiving and Christmas.
Job responsibilities;
Qualifications and desired skills:
Other Competencies/soft skills
Compensation and other perks:
Pay is based on experience but rates typically start around $15.00/hour plus a season end bonus. Employee housing is available, includes utilities (water, gas, electric, internet) and costs $100/week. Our goal is for each team member to have their own bedroom, though there is a small possibility you may have a roommate. Meals are provided on those days/shifts that you are working.
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