https://amzn.to/44P6GXZ
Annahme, Bewertung und Priorisierung von Störungen und Service-Anfragen
Bearbeitung und Lösung von bekannten Störungen und Service-Anfragen
Kontakt mit Systemspezialisten und externen Dienstleistern
Steuerung, Überwachung und Delegierung von Tickets gemäß den SLAs
Dokumentation von Lösungsbeschreibungen und Pflege der Wissensdatenbank . klicken sie bewerben, für die volle Stellenbeschreibung
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