Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment software in America and enables billions of dollars of purchases each year. Ramp continues to grow quickly, more than doubling its revenue run rate in the first half of 2022.
Valued at $8.1 billion, Ramp’s investors include Founders Fund, Stripe, Citi, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures, General Catalyst, and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp was named Fast Company’s #1 Most Innovative Company in North America in 2023 and #5 on LinkedIn Top Startups 2022.
About The Role
As our foundational Workforce Management Manager within the Customer Experience team, you will set the bar for how we engage with our customers by enhancing performance and scalability as our team grows. Specifically, you will oversee all workforce management functions and act as a thought partner to strategize and execute solutions to support a dynamic operating model while methodically balancing SLAs, Quality, and Cost.
Your work will ensure our customers are supported using Ramp throughout their entire product journey, enabling them to save time and money with every click.
What You’ll Do
What You Need
Nice to Haves
Compensation
Ramp Benefits (for U.S. Based Employees)
Job Highlights:Competitive PayGreat BenefitsFlexible ScheduleProduction BonusBenefits & Perks:Flexible Compensation Package (Salary only or ProSal)Healthcare: Medical, Vision and DentalThree (3) Weeks’...
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