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About Qogita Qogita [Pronounced KO-gi-ta] is on a mission to be the leading B2B wholesale platform of the world. We operate in 30+ countries and offer an impressive suite of products, APIs, and financial services, in multiple categories. Qogita saves distributors, wholesalers, and retailers significant costs by using automation and intelligent order allocation algorithms (co-authored with smart folks at Oxford University). Our business is growing extremely fast, with significant revenue, and strong backing by some of the world’s greatest investors that helped scale Transferwise, Algolia, Shopify, Pinterest, LinkedIn and Yelp among many others.
We are seeking a talented and motivated Operations Excellence Lead to join our dynamic team. This pivotal role will collaborate closely with the After Care Support Team and Account Success Team, focusing on enhancing operational standards of excellence within our seller-side operations.
What You’ll Be Working On
- Developing and implementing a new function to establish operational standards of excellency for seller-side operations at Qogita.com.
- Creating comprehensive processes and playbooks for seamless onboarding of sellers onto the platform, ensuring a smooth and efficient transition.
- Collaborating with internal teams to streamline seller management, optimizing performance and fostering long-term relationships with our valued sellers.
- Monitoring and improving fulfillment rates, striving to exceed customer expectations and delivering on Qogita’s promise of reliability and efficiency.
- Utilizing a data-driven approach to analyze performance metrics and identify areas for improvement, enabling data-backed decision-making and continuous enhancement of operations.
Who You Are
- Proven track record in a similar function, showcasing expertise in operational excellence and process optimization.
- Strong analytical skills, with the ability to leverage data insights to drive meaningful operational improvements.
- Prior experience in a startup environment, demonstrating adaptability and resourcefulness in a fast-paced setting.
- Excellent communication and collaboration skills to work effectively with cross-functional teams and external partners.
- Innovative mindset, always seeking out new approaches and best practices to elevate operational efficiency.
- Minimum 3 years of relevant experience.
Package, Perks & Benefits
- Competitive annual leave
- Bi-annual performance-based bonus
- Pension contribution
- Private health insurance plan
- Monthly wellness allowance
- Learning and development allowance
- Onboarding home-office package
Join us in revolutionizing the world of wholesale, as we empower businesses to thrive and succeed. If you are passionate about operational excellence, data-driven decision-making, and have a successful startup background, we invite you to be a part of our energetic team. Together, let’s shape the future of B2B commerce at Qogita.com!
[Please note: The above job description is intended to outline the general nature and level of work performed by employees in this role. It is not exhaustive and may be subject to change or modification.]
