PlayCore Looking for Business Unit System Specialist at Fort Payne, AL  Full Time

PlayCore’s mission is to build healthy communities through Play and Recreation. We invest in employee training and development in a big way, so you can build your future along with ours, creating an impactful career unique to you.

The PlayCore Southern Fulfillment Center has been a part of the Fort Payne and DeKalb County community since 1979. Our roots are in playgrounds, but we design, manufacture, and build complete recreation environments all over the world using the widest range of products you can get from one manufacturer!

“Together, we can help people build stronger communities – we’re just getting started.” Come join our PlayCore Family today!

Summary

The Business Unit Systems Specialist is a member of the I.T. support team. This position provides end-user support at all levels and is responsible for coordinating the installation, maintenance, and troubleshooting of all networking components, computers, printers, and other devices falling under the I.T. Department’s responsibility.

This role needs to have detailed knowledge of network systems and be able to intervene in the event of a network outage. They also have a variety of other duties and responsibilities including but not limited to:

• Creating strategies to improve the efficiency of the networks and making cost-cutting recommendations to management.
• Managing relationships of service providers for voice, video, and data circuits.
• Working on escalations and coordinating with the corporate team to solve network problems.
• Resolving telecom management issues by working with carriers.
• Managing various types of projects related to network services. May include WIFI, building renovations, production machine movements, and other projects affecting networked devices.
• Keeping track of server support by reviewing system and application logs, in addition to verifying that scheduled jobs like backups have been automatically completed without errors.
• Ensuring that base operating system patches and upgrades have been done whenever necessary. In some cases, this role may need to apply software updates to provide optimal performance and security manually.
• Performing general system monitoring to ensure that all hardware is functioning properly.
• Keeping track of all hardware and software updates.
• Supporting the implementation of network security and audit procedures.
• Providing regular reports on IT related issues and initiatives to Dept Manager.
• Ensuring the organization is following the accepted standards and policies.
• Taking care of the scheduled backups of all files, security information, licenses, and other things.
• Monitoring of local network performance and server drive space utilization.
• Providing support for phone and security devices.

Why work for PlayCore?

• Day 1 Benefits!
• Educational Opportunities!
• Fun and diverse Team!
• Employee Appreciation Lunches!
• Birthday lunches!
• Competitive Pay!

Education and/or Experience

• Associates degree in related field, or 2 years relevant work experience
• Microsoft Certified Solutions Associate – Windows or Microsoft Certified Desktop Technician certification preferred

Travel

Travel in this position is very limited and may only be necessary in relation to the needs of a specific project.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Must have the ability to effectively, and professionally, communicate through verbal and written means with employees of the organization.

Reasoning Ability

Must have the ability to define problems, collect data, establish facts, and draw valid conclusions.

Computer Skills

To perform this job successfully, an individual must be proficient in Excel, Word, and PowerPoint software. Basic hardware troubleshooting skills are also a requirement.

Other Skills

The ability to work under limited supervision to complete assigned tasks and perform the essential duties and responsibilities expected of this position.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will frequently walk and sit; use hands and fingers, handle or feel; reach with hands and arms and talk or listen.

The employee will occasionally lift and/or move up to 50 pounds.

Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually quiet, except in the manufacturing environment where PPE may be required.