https://amzn.to/44P6GXZ
Requisition ID | 2023-137323 |
Position Category | Engineering |
Clearance | Agency Clearance |
Sector | Citizen Security & Public Services |
Responsibilities
We are hiring. Peraton is seeking for a Senior Verint Engineer. This position is Hybrid Telework. Must be local to the MD and GA area. Must be able to work onsite one day a week.
What you will do:
Experience with Contact Center technology including CISCO, Verint or, Nice, or Genesys. Strong IT background in troubleshooting Contact center issues associated with recording software including Verint Impact 360. Able to host meetings and discuss Contact center issues; strong ability to express themselves orally and written. Must at least have intermediate level knowledge of the Microsoft Servers and clients. Must have a customer service background; must be able to write a standard operating procedure or deskside guide; familiar with Service now or other incident management and change management system. Must have ability to be engaged and show initiative by taking a proactive approach to incident management.
Qualifications
Required Qualifications:
Preferred Qualifications:
Benefits:
At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We’re fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way
#LI-ET1
Peraton Overview
Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can’t be done, solving the most daunting challenges facing our customers.
Target Salary Range
EEO
We are an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law.
Job Description Immediate part-time positions available to work with children with autism spectrum disorder and their families! At ABS Kids...
Apply For This JobAs a leading regional bank, SouthState has been providing financial solutions to individuals, families, and businesses in the Southeast for...
Apply For This JobJob Description FIELD SERVICE TECHNICIAN – BLOOMINGTON, IL We are currently searching for a candidate who will install equipment, train...
Apply For This JobTitle: Category Manager Department: Supply Chain Location: Sacramento, CA, US, 95827-3824 Category: Procurement/Supply Chain Minimum Pay Rate:$100,176.00 Maximum Pay Rate:$132,720.00...
Apply For This JobSkillbridge Intern Job Locations US-AZ-Fort Huachuca Requisition ID 2023-132350 Position Category Systems Engineering / Development / Architecture / Integration Clearance...
Apply For This JobJob Summary Reporting to the Senior Director, Finance you will lead teams and be a partner to the general management...
Apply For This Job