https://amzn.to/44P6GXZ
Shift: Full time, Days, Every other weekend, 36 hrs/week
Reporting to the clinical manager or designee, with accountability to the other caregivers enters department specific patient treatments/charges to facilitate management of the patient healthcare record. Assists the care team in coordinating patient activities and services. Assists in coordinating communication and resources between care team, physicians, patients and family members. In ancillary areas, may coordinate and schedule department specific patient procedures in the hospital’s scheduling system.
1. Analyzes documents to ensure department specific requirements have been met prior to entering equipment orders or sending appropriate documents to HIM for scanning. Continually updates electronic medical information vital for patient care. When applicable ensures unit specific patient charges are entered into the appropriate information system.
2. Triages physician and inter-department questions and resolves or refers to appropriate staff as needed. Maintains accurate records of unit patient census and collaborates with care team on bed or treatment room assignments and related issues as directed.
3. Provides administrative support including photocopying or electronic transmission of medical information to physicians, contacting physicians offices, pharmacy, and coordinates with other departments to facilitate patient care and record keeping. Monitors printers, facsimile machines, and tube stations as directed and distributes information to care team members as appropriate.
4. Assists in supporting unit patient flow activities such as patient discharge arrangements including pre-screens, transport services, record retrieval, etc. as directed by the Clinical Manager/Coordinator. Obtains confirmation of diagnostic or medical appointments. Participates in customer service initiatives utilized the AIDET approach. May conduct customer service follow-up calls to discharged patients.
5. Performs customer service support functions as needed which includes greeting and directing customers, answering telephones and call systems, transporting medications which are not controlled substances, and maintaining unit/area supplies and specialty equipment. May be authorized to access secured medication storage locations to perform job related functions. In ancillary departments, escorts patients to treatment areas.
6. Provides for care of equipment and supplies on unit as assigned.
7. Establishes and maintains effective working relationships. Acts with integrity, consistency and respect for differing views. Identifies factors that interfere with effective team functioning and contributes in a resolution. Treats each individual with compassion, respect and integrity.
8. Adheres to all Northwest Community Hospital standards, policies, and procedures.
#HEC
Qualifications
1. The level of knowledge normally acquired through the completion of High School or the equivalent.
2. Minimum one-year data or order entry experience using a computer preferred.
3. Computer literacy and experience with PC applications.
4. Experience working in a healthcare setting and knowledge of medical terminology preferred
5. The interpersonal skills necessary to interact effectively with patients, families, physicians, Care Team members and other departments.
6. The ability to accurately perform multiple tasks simultaneously in an environment with interruptions under minimal supervision.
7. The organization skills to continually re-prioritize workload based on volume and patient care needs.
8. The verbal and written English skills necessary to clearly and effectively communicate information.
PHYSICAL REQUIREMENTS:
1. May require occasional lifting or moving lightweight material, or rarely lifting or moving average weight material. May require moderate amounts of walking to other patient care or support areas. Flow of work and character of duties involves normal mental and visual attention along with manual coordination.
WORKING CONDITIONS:
1. Good working conditions. Seldom exposed to disagreeable working conditions or hazards. May be necessary to work with other people in close proximity.
About Northwest Community Healthcare
In January 2021, Northwest Community Healthcare (NCH) joined NorthShore University HealthSystem, which is now NorthShore – Edward-Elmhurst Health. The NCH Arlington Heights campus features a 509-bed hospital with a Level II Trauma Center, Level III Neonatal Intensive Care Unit and a dedicated pediatric acute care center. Throughout the northwest suburbs, NCH has 23 doctor’s offices; five immediate care centers; seven physical rehabilitation sites; and 13 lab locations.
NorthShore – Edward-Elmhurst Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. Located in Naperville, Linden Oaks Behavioral Health, provides for the mental health needs of area residents. For more information, visit Show Contact DetailsNorthShore.org , Show Contact DetailsSwedishCovenant.org , Show Contact DetailsNCH.org and Show Contact DetailsEEHealth.org.
MercyOne Northeast Iowa is seeking a Board Certified or Board Eligible Family Medicine physician to serve as Program Director for...
Apply For This JobAbout Great Lakes Management: At GLM we dont have a job we have a Mission to make a positive difference...
Apply For This JobGeneral Summary/Overview At Mass General Brigham Healthcare at Home- Home Hospital, we place great value on being a diverse and...
Apply For This JobOverview “Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients...
Apply For This JobThe Division of Palliative Medicine at UMass Memorial Medical Center is seeking a full-time nurse practitioner to join its established program...
Apply For This JobOverview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients...
Apply For This Job