Northern Illinois University Looking for Program Coordinator of Course Support (4512) at DeKalb, IL  Full Time

• Comprehensive academic support services in collaboration with campus partners
• High-quality academic support that is relevant and attuned to the dynamic needs of NIU students throughout their college journey
• Academic skill development and success coaching, both incorporated into academic recovery and success planning and available as on-demand or standalone programming
• Support for student success through writing boot camps, one-on-one and integrated writing support
• Integrated course-based tutoring in collaboration with academic departments to increase student success, reduce achievement gaps and meet students where they are

• Assists with monitoring of SI program implementation and gathers and analyzes all data associated with SI program (e.g., SI attendance, student progress and grade reports, SI attendee feedback, etc.) to evaluate program and facilitate program growth;
• works with SI Leaders on developing comprehensive and effective session materials and plans;
• Observes SI and Tutor sessions as needed and provides feedback for improvement;
• Assists with developing reports for faculty, departments, administrators, and other campus stakeholders on SI program effectiveness.

• Assists with oversight of daily operations of the HASC, providing on-site staff supervision and office coverage as needed.

• Assists in designing additional learning support initiatives to include study skills workshops.
• Helps facilitate training initiatives such as College Reading and Learning Association (CRLA) tutor and study skills mentor trainings

• Assists with selecting, training, scheduling, and mentoring SI leaders;
• Plans and facilitates regular SI leader trainings and meetings;
• Provides on-site supervision of SI leaders;
• Observes and evaluates SI leaders’ study and tutoring sessions and provides guidance on use of facilitation and learning strategies and collaborative learning techniques;
• Collaborates with campus partners offering SI-supported courses and resources;
• Promotes SI program for current and incoming students, faculty, staff, and campus partners.

• Represents the HASC at student, staff, and faculty orientations;
• Participates in outreach initiatives hosted by campus partners;
• Attends and serves on campus meetings as deemed appropriate within scope of role and SI program responsibilities.
• Performs other duties as assigned.

• Bachelor’s degree
• One year of experience in an academic support role (tutor, SI leader, peer academic coach, etc.)

1. Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects
2. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
3. Skill in analyzing information and evaluating results to choose the best solution and solve problems.
4. Skill in scheduling events, programs, and activities, as well as the work of others.
5. Skill in oral and written communication
6. Ability to adjust actions in relation to others’ actions.
7. Ability to listen to and understand information and ideas presented through spoken words and sentences
8. Ability to apply general rules to specific problems to produce answers that make sense
9. Ability to develop goals and plans to prioritize, organize, and accomplish work.
10. Ability to work effectively with staff, the public, and outside constituency groups
11. Ability to effectively plan, delegate, and supervise the work of others.
12. Ability to utilize various computer software packages, such as Accounting Software, query, etc.
13. Ability to work independently and exercise judgment in order to be able to analyze and investigate a variety of questions or problems
14. Ability to analyze and develop guidelines, procedures and systems

• Master’s degree in Higher Education, College Student Personnel, or subject area traditionally covered by SI and Tutoring.
• Two years supporting college student success with at least one year in college learning assistance (e.g., SI leader, tutor, academic coach, peer mentor, etc.).
• Supplemental Instruction certification and/or training experience.
• Experience supervising student employees in a university learning center.

1. Fully complete the Education and Work History sections of the application. Be specific on your entire work history, including employment dates and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Important: Please upload any unofficial transcript(s) and/or documentation that verifies any education, experience, and/or training you have received.
   • If eligible for Veteran’s Preference Points, DD214/DD215/NGB22/DD256 paperwork reflecting an Honorable Discharge MUST be uploaded to this application to receive the maximum eligible points on the Civil Service examination.
2. After the posting has closed, your submission will be reviewed to determine if you meet the minimum qualifications for the classification, including any specialty factors associated with this position. If you meet the minimum required qualifications for this position, you will receive a score based on your education and experience, and your name will be placed on the active employment register.
3. Please monitor your e-mail for further information regarding your application. Emails will be generated from [email protected] and [email protected]. Please add these emails to your address book to ensure timely delivery of any future communication.
4. Illinois residency required within 180 days of the hire date.

• The examination for this position is a Credentials Assessment and is based on your application materials as submitted for this posting. A Credential Assessment is a rating by the Human Resources Office of an applicant’s/employee’s education, experience, and special credentials/qualifications (licenses, etc.). Applicants are required to upload documentation to verify the minimum qualifications for this position has been met.
• Required documentation noted in the posting, such as a driver’s license, licensures, or certifications MUST be uploaded with your application materials.
• After assessment of all qualified applicants has been completed for this position, the names with the top three (3) scores will be referred to the hiring department for interview.

• Click on Program Coordinator for more information including salary ranges, typical duties, minimum acceptable qualifications, and testing requirements.
• Please click on Human Resource Services – Benefits for detailed information about Northern Illinois University’s benefits package.
• Employment is contingent upon your passing a criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.