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Description:
$5000 New Hire Sign on Bonus!
Opportunity Overview
North Shore Community Health (NSCH) is an industry leader in exceptional delivery of community healthcare. We have an opening for a Clinical Nurse Manager. Under the general direction of the Director of Nursing, the Clinical Nurse Manager will provide direction and supervision of the nursing staff in relation to the day to day operations. The Clinical Nurse Manager will be responsible for projects to improve operational efficiencies, assures clinical competencies of the nursing staff, fosters optimal patient care and facilitates positive patient experience. The Clinical Nurse Manager may participate in coordinating care for individual patients and provide nursing support as needed. As a team member at our health center, you will work with staff who are racially, ethnically and culturally diverse, so being culturally competent is required. A sense of humor is also very important!
The Organization
North Shore Community Health is a high performing community health organization that prides itself on being a compassionate and high performing community health center, serving its surrounding communities with comprehensive and culturally competent care.
NSCH offers comprehensive primary care, dental services, behavioral health care, care management, pharmacy, substance abuse disorder treatment, nurse care management, and insurance enrollment assistance services. NSCH has ten services sites: Gloucester, Peabody and Salem Family Health Centers; the school-based health centers at Salem High School and Peabody Veterans Memorial High School; and behavioral health only services at the Bentley Academy, Collins Middle School, Horace Mann School, Bates Elementary School, and the Peabody Learning Academy. NSCH offers competitive benefit plans and as a community-based safety net healthcare provider, NSCH welcomes staff who mirror the diversity of our communities and continues on its path to furthering its commitment to being an anti-racist organization.
At NSCH, we value our team members and the contributions they make to the organization. For this reason, we offer a variety of great perks and comprehensive benefits including health and wellness benefits, tuition reimbursement, loan forgiveness opportunities, and may other wonderful benefits.
Mission
North Shore Community Health’s mission is to build healthy communities by providing exceptional care to all.
Vision
Healthy People | Vibrant Communities
Values
Accountability
We take our responsibility to ourselves, each other, and the NSCH Community very seriously. We understand our individual roles, and positions of power with respect to how others perceive our roles and actions. We hold ourselves accountable when we make mistakes–acknowledging the error, owning it, taking corrective actions, and moving forward. We follow through on what we commit or resolve to do.
Integrity
Integrity is the foundation of healthy relationships. We are committed to the highest ethical standards: honesty, fairness, respectfulness, and trustworthiness. We are honorable and respectful in dealings with others, and we strive to deal honestly, fairly and in a respectful, ethical, and trustworthy manner when in agreement or disagreement.
Empathy
Empathy is a deep appreciation for another’s situation and point of view, which is the basis for the golden rule and our intrinsic sense of justice. We strive to bring empathy into our interactions with each other and with our patients.
Courage
We see courage as the strength of character to stand up for our convictions and belief system. To have courage is to have the fortitude to take risks and to extend one’s behaviors, actions, and thoughts beyond one’s comfort zone. We appreciate that courage is often required to compromise. Courage is a state of mind to face adverse, difficult, and challenging situations with confidence and positive energy.
Respect
NSCH holds its patients in the highest regard. We provide care that is respectful of and responsive to individual patient needs and values. We take the time to listen to concerns, understand what is important, and provide appropriate solutions and care. We do this through coordination and integration of care, collaboration, and teamwork.
Commitment
NSCH is committed to the health and well-being of its community, patients, and staff. We demonstrate this commitment by constantly striving to align our actions with our mission, vision, and values.
EEO Statement:
We, North Shore Community Health (NSCH), are an equal employment opportunity employer. Our goal is to have a diverse workforce representative of all people, at all job levels, in the organization. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, gender expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
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RESPONSIBILITIES
Provides direct supervision and effective leadership through proper development and training of clinical nurses and medical assistants
Coordinates all scheduling related to clinical nurses including but not limited to vacation requests, coverage of absences, and daily nursing assignments to ensure adequate coverage at the clinical sites
Coordinates all scheduling related to clinical nurses including but not limited to vacation requests, coverage of absences, and daily medical assistant assignments to ensure adequate coverage at the clinical sites
Responsible for projects to improve operational efficiencies of all nursing functions including investigating and implementing “best practice” models for clinical operations as well as develop and enhance written policies and protocols to guide daily operations
Develop and implement tools to regularly assess key competencies of the nursing and medical assistant staff. Coordinates and participates in training initiatives including orientation, annual competency assessment and continuing education programs. As well as implement training initiatives through coaching of staff and performance monitoring
Working with DON plan, implement and evaluate quality improvement activities
Reviews medical assistants and nurses’ documentation regularly to ensure proper provision of/documentation of care
Design, evaluate and monitor practice workflows including providing guidance to staff in meeting productivity goals
Oversees supply and inventory of vaccines, medications and nursing supplies, including emergency medications/equipment
Provides clinical coverage at any of the clinical sites as needed
In collaboration with the Director of Nursing hiring, orienting, evaluating and disciplining medical assistants and nursing staffing as needed
Manages personnel budget including payroll variances
Other duties as assigned
Requirements:
RN with current Massachusetts license, BSN -preferred
1-3 years of clinical and programmatic experience needed
Management and supervisory experience preferred
Ability to work effectively both independently and as part of a team
Strong communication and interpersonal skills, with commitment to establishing a safe and respectful environment for team members
Ability to work in a culturally diverse environment
High level of commitment to continuous improvement in the quest for comprehensive and quality health care
Strong skills in prioritizing and multi-tasking as well as attention to detail
Fluent in Spanish and/or Portuguese is a plus
Competency in working with Microsoft Office Suite and EPIC is a plus
Reliable transportation and the ability to travel between sites as needed
Completion of all Compliance Training required
Please note: North Shore Community Health (NSCH) requires all employees to be maximally vaccinated against COVID-19, including receipt of the COVID-19 booster shot, as a condition of employment, unless a religious or medical exception is granted. All prospective employees will be required to be maximally vaccinated before the first day of employment. Proof of vaccination record must be provided with pre-hire paperwork. To request an accommodation from the vaccine requirement or if you have any questions about this mandate, please contact the Human Resources Department at (url removed).
Living on the North Shore
With facilities in Salem, Peabody, and Gloucester, NSCH offers access to New England’s Coastal charm, while being just thirty minutes outside of Boston. The North Shore is connected to the city via the Rockport Commuter Rail line, which makes stops in Salem and Gloucester. The North Shore has plenty to offer, with a rich history and thriving cultural scene.
For Information Please Contact:
Talent Acquisition Department
North Shore Community Health
(url removed)
