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Location: Coon Rapids
* New Way Ford
* * Auto Service Technician
*
* JOB DESCRIPTION
* This position reports to the Service Manager and is responsible for the timely completion of automotive repair activities. This includes determining scope of repair needs and ensuring auto repair projects are completed in an efficient and timely manner.
* ESSENTIAL JOB FUNCTIONS
* * Follow supervisors’ instructions as to which parts to restore or replace and how much time the job should take.
* Review repair reports, prepare or review repair cost estimates, and plan work to be performed.
* Perform diagnostics and repairs on all makes and models of vehicles.
* Follow proper road test and diagnostic procedures to determine appropriate recommendations and repairs.
* Test drive vehicles to ensure sound repairs.
* Clean engine and compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
* Troubleshoot difficult automotive repair situations by using experience and knowledge while following product manufacturer recommendations.
* Inspect parts, equipment, or vehicles for cleanliness, damage, and compliance with standards or regulations.
* Keep work area clean s.
* Communicate with service advisers and parts department.
* inued training to maintain current knowledge of Ford vehicles.
* Follow all safety processes and procedures.
* KNOWLEDGE, SKILLS, AND ABILITIES
* * Process skills with a proven ability to prioritize and manage individual workload in a high-pressure environment and to demonstrate a sense of urgency as necessary to meet deadlines.
* Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
* Strong interpersonal skills with the ability to foster effective business relationships with internal and external parties.
* Team player with the ability to work independently in a fast paced environment.
* Demonstrate planning and organizational skills with strong attention to detail and concern for accuracy.
* Excellent customer service skills with the ability to effectively identify and develop solutions for business needs.
* Good verbal communication and technical skills with an ability to effectively interact with and convey information to people who possess varying levels of understanding on applicable topics.
* Physical ability to climb, crawl and to work in awkward positions such as kneeling, bending, stooping and overhead positions.
* Ability to lift up to fifty (50) pounds.
* Ability to operate various shop tools including power and manually operated tools.
* Must provide own tools.
This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor.
Job Type: Full-time
Pay: $50,000.00 – $100,000.00 per year
