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Overview
To advise senior leadership and lead ongoing operational strategy that supports and aligns with corporate and departmental strategic goals. To assist with developing action plans for operational improvement, managing resources, projects, leaders, team members, and worldwide operations to achieve organizational, strategic, financial, and member service goals and objectives. Ensures effective management of projects from inception through implementation. Develops organizational capability and inspires team to achieve business goals through confidence in leadership and teamwork.
Responsibilities
- Develop operational strategic plan; identify and address areas of significant risk and evaluates overall effectiveness of operations
- Lead operational/business analysis to include utilizing KPIs to identify areas of improvement developing action plans for operational improvement
- Conduct root cause analysis to identify development opportunities and recommend applicable business solutions
- Conduct analyses of reports relating to sales, volume, and monthly operational and capital expense budgets; prepares reports to communicate to senior management
- Identify and assess business strategies and opportunities; develop appropriate analytical approaches
- Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results
- Provide strategic analysis, recommendations and help influence key decisions by senior department leadership regarding technology and financial market trends, and competitive analysis regarding identification of the department’s strengths, weaknesses, opportunities, and threats Leads the largest/most complex multidisciplinary projects & initiatives of significant business risk & impact
- Contribute to a culture of collaboration by actively working across business lines, communicating knowledge and business processes to other business units
- Build and maintain relationships with team members, management, key stakeholders and/or external contacts(vendors, etc.)
- Work on complex issues requiring in-depth knowledge of organizational objectives and competing priorities
- Lead project teams; assures quality, consistent application and performance; meets schedules and/or resolves highly technical and complex problems
- Develop and oversee project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness and mitigating future exposure
- Identifies and communicates key responsibilities and practices, evaluates results, and provides leadership through coaching, counseling, and guidance for ongoing and future developmental needs of the team
- Apply broad functional knowledge and seasoned expertise to improve the overall operational and developmental performance of the team; assists with recruiting and on-boarding efforts
- Serve as subject matter expert regarding business functions, systems, policies and/or procedures
- Stay abreast of and ensure compliance with applicable laws, regulations and guidelines
- Perform supervisory/managerial responsibilities
- Set direction to ensure goals and objectives align with corporate and division strategy
- Select management and other key personnel; oversee talent development/succession planning
- Collaborate with leadership/executive colleagues to develop/execute corporate initiatives and/or department strategy
- Oversee the preparation and execution of department/division AFP
- Manage merit pay in accordance with specified objectives and guidelines
- Leadership Level – Lead staff &/or supervisors
- Perform other duties as assigned
Qualifications
- Advanced knowledge of banking/financial industry standards and practices
- Experience assimilating technical, complex financial and economic data
- Extensive experience demonstrating the ability to persuasively, clearly, and diplomatically communicate, both verbally and in writing, to all levels of management and to external entities
- Significant experience supervising and leading professional employees
- Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals
- Advanced knowledge of change management principles and practices
- Advanced skill exercising initiative and using good judgment to make sound decisions
- Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
- Expert organizational, planning and time management skills
- Effective skill in building strategic and execution-focused plans and alliances with partner leadership
- Expert analytical/quantitative, reconciliation and deductive reasoning skills
- Expert verbal and written communication skills
- Advanced word processing and spreadsheet software skills
- Advanced database and presentation software skills
- Bachelor’s degree in Business Administration, Finance, a related field, or the equivalent combination of education, training, and experience
Desired Qualifications
- Advanced knowledge of NFCU’s functions, philosophy, operations and organizational objectives
- Experience with credit union financials and/or NCUA regulations
- Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit’s products/services
- MBA or graduate degree in Auditing, Finance, or related field
- Knowledge and understanding of both Kanban and Scrum methodologies
Hours: Monday – Friday, 8:00AM – 4:30PM
Location: 820 Follin Ln, Vienna, VA 22180 | 141 Security Dr Winchester, VA 22602 | 5550 Heritage Oaks Dr, Pensacola, FL 32526
Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee’s leadership and business unit needs. You will learn more throughout the hiring and onboarding process.
About Us
You have goals, dreams, hobbies, and things you’re passionate about-what’s important to you is important to us. We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we’re looking for team members who are passionate about our mission-making a difference in military members’ and their families’ lives. Together, we can make it happen. Don’t take our word for it:
* Military Times 2022 Best for Vets Employers
* WayUp Top 100 Internship Programs
* Forbes 2022 The Best Employers for New Grads
* Fortune Best Workplaces for Women
* Fortune 100 Best Companies to Work For
* Computerworld Best Places to Work in IT
* Ripplematch Campus Forward Award – Excellence in Early Career Hiring
* Fortune Best Place to Work for Financial and Insurance Services
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
