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Teladoc Health Looking for Sr Product Manager, Reporting and Analytics at New York, NY  Full Time

Job Description

The Opportunity

In your role as Sr. Product Manager, Reporting and Analytics, you’ll collaborate and drive the reporting strategy in alignment with, and across the product portfolio, on behalf of our clients.

You’ll work with key internal stakeholders and clients to understand reporting needs and deliver impactful analytics that tell the Teladoc value story. You will collaborate with cross-functional stakeholders in Operations, Client Management and Data Science teams to extract client engagement levers that deliver impactful insights into their membership.

Responsibilities

  • Lead cross-functional and cross-enterprise teams in the development and execution of the product roadmap

  • Continuously mindful of market, competitive, and operational data to identify opportunities for product enhancements, growth, and client value

  • Create and own reporting strategy and roadmaps which captures the entire product lifecycle from conception to implementation

  • Work collaboratively with Engineering Leads, Design Teams, Data Science, Operations and Customer Success teams to ensure roadmaps strike the right balance between business outcomes, customer needs, technology enablement and adoption

  • Manage backlog, prioritize feature requests, and create user stories based on company goals and objectives

  • Identify opportunities to introduce efficiencies into the client reporting product and process

  • Lead calls with clients around reporting capabilities and upcoming reporting enhancements

  • Support the team in the transformation of raw data into actionable business and product insights

  • Performs data analytics in support of trend identification, initiative, program development, appropriate use of analytic tools, and validation through collaboration with other teams/departments

  • Develop pioneering approaches to emerging industry trends through analytics and strategy

Candidate Profile

  • 6-8 years of Product Management or related Report Writing / Analytics experience

  • BA/BS in Computer Science, Information Systems, or Relevant Field, Masters highly desired

  • Strong knowledge of data, analytics, and data visualization

  • Strong working knowledge of healthcare data including claims, clinical data and 3rd party data

  • Experience with different kinds of reporting platforms and data management tools

  • Experience in working with enterprise clients and B2B products

  • Exceptional written and verbal communication skills, including the ability to distill complex concepts for a non-technical audience

  • Ability to organize, analyze and synthesize large sets of data to influence strategic decisions

  • Proven track record bringing software products to market

  • Experience with products using concepts of Scaled Agile Framework, Human Centered Design, Lean UX Exceptional project management skills, with superb attention to detail

  • A metrics-driven approach, with the ability to set and track individual project metrics that are linked to company goals

  • Experience working closely with a diverse set of cross-functional teams and subject

  • matter experts

  • The ability to work nimbly across multiple projects and balance competing priorities

  • Experience leveraging machine learning to drive business results

  • SQL skills

  • Experience working with Tableau, Cognos, and/or other Business Intelligence tools

#LI-SS2

The base salary range for this position is $120,000 – $155,000. In addition to a base salary, this position is eligible for performance bonus, RSU’s, and benefits (subject to eligibility requirements) listed here: Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

Why Join Teladoc Health?

A New Category in Healthcare:Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.

Focus on PEOPLE:Teladoc Health has been recognized as a top employerby numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.

Diversity and Inclusion:At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.

Growth and Innovation:We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

 

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