https://amzn.to/44P6GXZ
It’s fun to work in a company where people truly BELIEVE in what they’re doing!
We’re committed to bringing passion and customer focus to the business.
Position Summary:
NAVEX provides a full suite of integrated risk and compliance management software products. We’re an industry leader with exciting plans to continue growing, and we’re looking for an experienced, driven, enthusiastic Technical Writer to be a part of this growth! If you’ve been looking for a company where you can feel like the products are making a positive impact in the world, then look no further! We help companies build ethical workplace cultures.
You will be part of a team of incredibly talented folks who live and breathe software documentation. As a Senior Technical Writer Specialist, you will own internal and customer-facing release communications, ensuring stakeholders know what’s changing and when, well ahead of time. Help us tell the story of the amazing stuff we’re building!
We Offer You:
An Inspiring Culture. Invested teammates, belonging groups, and a socially determined culture
Meaningful Work. Innovative products and solutions with real life impact for people and organizations
Career Growth. Stellar training and an unwavering commitment to your growth and success
Life Flexibility. Time to care for yourself, your loved ones, and your community
Industry Leadership. A highly reputable, fast growing and consistently profitable organization
Real Rewards. Competitive and transparent pay practices, wellbeing programs and benefits with choice
What You Will Do:
Deliver engaging technical documentation to help our customers successfully use their software
Track work across multiple products with dynamic schedules. We have a portfolio of SaaS products that are updated monthly so you will need to be adept in time management and efficiency
Author product content using MadCap Flare
Leverage tools such as Jira, Confluence, Salesforce, Smartsheet to conduct research
Collaborate cross-functionally with various stakeholders, including Product Management, Engineering, Customer Success and Services teams
We have great tools, and even greater people, and we’re hopeful you can show us ways to use them even more efficiently to help communicate what’s coming with our products!
What You Will Need:
A Bachelor’s degree or equivalent experience
3+ years of experience as a Technical Writer
Excellent English-language skills, both written and verbal
Experience with Jira, Confluence and Salesforce. Experience with MadCap Flare is a plus
Ability to connect the dots and tell our story to customers across multiple products
Strong problem-solving and organizational skills
Strong stakeholder management and project management skills with demonstrated ability to manage multiple projects simultaneously and in a fast-paced environment
Excellent verbal and written communication skills with a commitment to collaborate with people across a variety of levels with diverse backgrounds
We believe each member of our team deserves to see a path forward to achieving their career and financial goals.
Each team member is required to have a career plan in place and reviewed with their manager after six months with our team.
The minimum starting pay range for this role is $67,500 per annum.
Pay progression is based on performance.
Our pay programs are just one element of our commitment to Be the ONE place you want to thrive in life. Check out NAVEX’s career page to learn about our innovative people programs designed to create one powerful life experience for YOU!
NAVEX is an equal opportunity employer, including disability/vets.
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
NAVEX Global hires people based upon job related qualifications regardless of race, religion, ancestry, gender, sexual orientation, national origin, age, disability, marital status, domestic partner status, medical condition, political affiliation or any other classification proscribed under applicable federal, state or local law. NAVEX Global encourages women, vets, minorities and those with disabilities to apply for any of our great opportunities. Your decision to self-identify through our application is one of several steps NAVEX Global uses to measure and advance diversity and inclusion within our workplace. (Please note your confidential information will be accessible only by appropriate members of NAVEX Global’s Human Resources Team.)
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