Are you passionate about improving the patient experience through high quality, convenient, and connected care delivery?
WELCOME TO URGENT CARE, THE WAY IT SHOULD BE. At Mercy Health Urgent Care, we understand the many complexities of life and healthcare, which is why our team strives to create a better, easier experience. Our clinics are designed to provide convenient, same-day care that’s connected to services and a ministry passionate about making health care easier.
We are seeking highly motivated and skilled professionals who share a passion for excellence in care delivery, along with a desire to join a growing service line.
As a fulltime Urgent Care team member, you will enjoy contributing three 12 hour shifts, weekend rotations and paid Holidays allowing yourself plenty of time for friends, family and self-care.
This CMA will float between our Maineville and Milford sites and will earn a $5 per hour “Float” Incentive.
$3000 SIGN ON BONUS FOR ELIGIBLE CANDIDATES!
Summary of Primary Function
The Medical Assistant is a multi-skilled clinical professional who works within the scope of practice to assist in patient care under the direction of the provider. The Medical Assistant helps patients by providing information, services, and other assistance to support physicians and other providers in rendering patient care. This is a permanent float position that will travel to urgent care centers within the market as determined by leadership.
Essential Job Functions
Under the direction of the provider, contributes to the completion of the patient’s chief complaint (including but not limited to respirations, blood pressure, pulse oximetry, height, weight, and temperature) and documentation of patient needs. Identifies problems in patient condition through data collection and reports them to the provider. Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role.
Under the direction of the provider, participates in planning and implementing care for patients within the scope of Medical Assisting practice. Troubleshoots issues and escalates problems to provider, direct supervisor, or appropriate internal resource. Demonstrates standards of care excellence in all interactions, for both internal and external customers.
Floats to various urgent care centers within the market as determined by leadership. May continuously be rotating between centers within the market to assist with periods of high volume, new center openings, and seasonality.
Maintains clinical and administrative skills to meet patient care and daily operational needs. Collect patient specimens and runs point of care lab tests. Travel to other facilities for BSMH providers or adjusting work hours to meet patient care needs as directed by the manager may also be required.
Maintains a safe and supportive environment by keeping the work area, exam rooms, and equipment in clean, orderly, and safe manner, ensuring availability and proper functioning of supplies and equipment.
Within the Medical Assisting scope and state guidelines, administers ordered medications and/or vaccines via oral, injection, topically, or as directed. Collect patient specimens and run point of care lab tests.
Documents in EMR accurately and appropriately. Manages My Chart requests and incoming patient calls. Manages in-basket messages under the Provider’s instructions.
Other duties include but not limited to ordering supplies, lab and diagnostic tests, disposes of contaminated supplies, patient registration, scheduling, phone triage, cash handling, check-in/check-out and performing scribing duties as needed basis.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.
Employment Qualifications
Required Minimum Education:
High School Diploma or GED
Preferred Education
Vocational/ Technical Degree
Specialty/Major
Medical Assisting
Licensing/ Certification
Licensure/Certification Required
Active, unrevoked MA certification or ABR-OE credential. Acceptable certifications are: CMA or ABR-OE (American Association of Medical Assisting), RMA (American Medical Technologists), CCMA (National Healthcare Association), NCMA (National Center for Competency Testing), or ABR-OE credential (American Association of Medical Assisting). Basic Life Support (BLS) required within 90 days of hire.
Minimum Qualifications
Minimum Years and Type of Experience
At least one year of Medical Assisting experience.
Other Knowledge, Skills and Abilities Required
Medical Terminology and the ability to use standard office equipment.
Other Knowledge, Skills and Abilities Preferred
Strong oral and written communication skills, and an ability to collaboratively work with patients, families and teams within a high-volume environment. Strong attention to details and an ability to multitask without prior instruction or direction.
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email (url removed). If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at (url removed)
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