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Summary of Primary Function/General Purpose of Position
The Manager Lab manages all aspects of laboratory services for the clinical laboratory at designated sites. The Manager interacts with other hospital services to support coordination of patient care activities and achieve performance improvement activities. They ensure compliance with regulatory and accreditation standards.
Essential Job Functions
• Works to improve Laboratory operations and establish objectives related to quality metrics. Monitors quality indicators to identify opportunities for improvement and submits monthly reports of monitors. Presents results of quality improvement activities at Regional Laboratory Management and Hospital Quality committees.
• Manages laboratory department including hiring, staffing, scheduling, and onboarding of new employees. Schedules staff to meet laboratory service requirements, productivity goals, and staffing budget.
• Evaluates the performance of department staff and completes performance assessments with input from Lead Technologists or Supervisors. Counsels staff concerning issues that require investigation and works toward resolution.
• Maintains effective internal communication with staff, management, and other regional managers. Collaborates with other hospital departments and physicians as needed to resolve problems and complaints.
• Serves as facilitator for regional laboratory committees and coordinates activities for completion of projects and implementation of new procedures.
• Monitors laboratory expenses to meet budgetary goals. Works with their leader and participates in forecasting, planning, and budgeting. Works with their leader and collaborates with other members of the management team to develop plans for capital replacement and acquisition.
• Develops and reviews general laboratory procedure and policy manuals. Monitors staff adherence to established hospital and laboratory policies, including safety.
• Ensures compliance with the CAP terms of accreditation and other applicable regulations, along with their leader. Serves as point person to manage general laboratory requirements including employee competency, proficiency testing, accreditation activities, safety, and document control.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
MLS Medical Lab Scientist Certification or eligible by a nationally recognized certification agency (preferably ASCP) (required)
Education
Bachelors, Clinical Laboratory Science/Medical Laboratory Science/Biomedical Science/Biology/Biochemistry
from a Clinical Laboratory Improvement Amendments (CLIA) approved program (required)
Work Experience
5 years experience in a laboratory tech setting (required)
Previous experience in a leadership position in a laboratory tech environment (required)
Training
None
Working Conditions
Periods of high stress and fluctuating workloads may occur
May be exposed to physical altercations and verbal abuse
May be exposed to high noise levels and bright lights
May be exposed to limited hazardous substances or body fluids*
May be exposed to human blood and other potentially infectious materials*
May have periods of constant interruptions
General office environment
Required to car travel to off-site locations, occasionally in adverse weather conditions
Prolonged periods of working alone
Other: Intermittent exposure to fumes and odors
* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
Physical Requirements
Lifting/Carrying (0-50 lbs.) 1-33%
Lifting/Carrying (50-100 lbs.) 0%
Push/Pull (0-50 lbs.) 1-33%
Push/Pull (50-100 lbs.) 1-33%
Stoop/Kneel 1-33%
Crawling 0%
Climbing 0%
Balance 1-33%
Bending 1-33%
Sitting 67-100%
Walking 1-33%
Standing 1-33%
Additional Physical Requirements/Hazards
Manual dexterity (eye/hand coordination)
Perform shift work
Hear alarms/telephone/audio recorder
Reach above shoulder
Repetitive arm/hand movements
Finger Dexterity
Color Vision
Acuity – far
Acuity – near
Depth perception
Use of latex products
Exposure to toxic/caustic/chemicals/detergents
Exposure to moving mechanical parts
Exposure to dust/fumes
Exposure to potential electrical shock
Exposure to x ray/electromagnetic energy
Exposure to high pitched noises
Gaseous risk exposure
Patient Population
Neonates (0-4 weeks)
Infant (1-12 months)
Pediatrics (1-12 years)
Adolescents (13-17 years)
Adults (18-64 years)
Geriatrics (65 years and older)
Skills
Active Listening
Ability to discern the thinking of others
Service Orientation
Verbal and Written Communication
Coordination
Problem Solving
Customer Service
Leadership
Mentoring
Keyboarding
Microsoft Office
Telephone Skills
Office Machine Operation
Lab Information Systems
Ability to train staff
Organization
Time Management
Process Improvement
Hiring and onboarding
Budgeting
Accreditation standards
Developing laboratory procedure and policy
Quality metrics and indicators
Scheduling
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email (url removed). If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at (url removed)
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