MedStar Health Looking for Assistant Vice President Nursing Operations & Patient Care Services Full Time

JOB DESCRIPTION

The Assistant Vice President (AVP) of Nursing Operations and Patient Care Services is an active member of MedStar Health entity-based Division of Nursing’s (DON) leadership/management team and is responsible for the operations of nursing services under the direction of the entity’s Chief Nursing Officer (CNO). Supports the attainment of the vision, mission, and strategic goals of the DON and MedStar Health entity. Maintains and demonstrates current knowledge of healthcare organizations and clinical practice, providing leadership and expertise to professional nursing practice and the provision of quality and safe healthcare services in partnership with nurse leaders at the various levels within the entity and MedStar Health System.
The AVP of Nursing Operations and Patient Care Services has a wide-ranging responsibility across departmental boundaries. Assumes 24-hour administrative and leadership responsibilities for a broad scope of programs and projects; directs the operational and financial activities and personnel within specific departments; collaborates with physician leaders, other providers, hospital leaders and executive staff; and creates and facilitates a supportive learning environment and an atmosphere of participative management within the framework of collaborative governance and shared decision-making. Contributes to the DON strategic plan and annual goals and is accountable for the implementation and attainment of these goals within the defined areas of responsibility and in accordance with all applicable laws and regulations and MedStar Health and entity’s mission, vision, and values. Promotes a culture in practice to assure the MedStar Health/hospital/entity mission of a Patient First environment and SPIRIT Values, enhances productivity, role engagement and job satisfaction.
Education

• Bachelor’s degree in Nursing Required and
• Master’s degree in Nursing Required or
• related field Required and
• Doctoral degree in Nursing leadership Preferred or
• Health Services Administration Preferred and
• must be from a nationally accredited program. Required

Experience

• 10+ years Progressively responsible leadership roles in nursing, including director of nursing (or equivalent) or above experience.

Licenses and Certifications

• Licensed as a registered nurse in the State of Maryland or District of Columbia is required (jurisdiction is dependent on entity of employment). Required and
• Certification in Nursing Administration from a nationally recognized nursing organization is preferred such as NEA-BC Preferred or
• CENP (required within 12 months of tenure). within 1 Year Preferred and
• Current BLS/CPR Required

Knowledge, Skills, and Abilities

• Excellent acute care operations knowledge, problem-solving skills, and ability to exercise independent judgment on highly complex situations.
• Thorough knowledge of EBP and Magnet principles.
• Business acumen and leadership skills.
• Strong verbal and written communication skills with ability to effectively interact and collaborate with all levels of management, internal departments, external agencies, and MedStar entities (including cross-functional knowledge and savvy)
• Advanced knowledge of various computer software applications and online learning applications, especially Microsoft PowerPoint, Excel, Word, and online training platforms.
• Formulates, implements, and interprets the philosophy, objectives, strategic plan, goals, and business and program development for the division of nursing/patient care services in collaboration with the CNO and clinical leadership team.
• Assumes leadership for the planning, development, execution, day-to-day operations, and ongoing evaluation of patient care services within the clinical areas/departments of responsibilities and according to MedStar Health/entity mission, vision and SPIRIT Values, and Nursing’s philosophy, strategic plan, and annual goals.
• Develops and contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, safety standards, and MedStar SPIRIT Values. Complies with governmental and accreditation regulations.
• Plans, directs, monitors, and evaluates the nursing and patient care delivery systems to ensure the care performed exemplifies the Professional Nursing Practice Model; promotes continuous, consistent, efficient, and accountable delivery of patient/family-centered care; and adheres to the State Nursing Practice Act, regulatory (local, state, and federal), ethical and accreditation standards (e.g., The Joint Commission), and organizational/departmental policies and procedures.
• Assumes responsibility for fiscal planning/financial management, capital and operational budget-related activities and oversight through advocacy, budget development, and allocation of resources. Engages in ongoing budgetary/productivity monitoring, adherence to prescribed annual budget, and assurance of adequate availability of personnel and other necessary resources to support the delivery of safe patient care and realization of organizational goals, including fiscal performance targets.
• Collaborates with senior leaders (system and entity-based) in strategic planning, program development and execution of entity and divisional goals, policies, and procedures. Demonstrates accountability for quality, safety, and performance measures, including nursing sensitive outcomes, associate engagement, and patient/family experience of care. Provides reports and statistical data related to the functioning of Nursing/patient care services based on identified benchmarks and targets.
• Applies principles of cost effectiveness in resource utilization, high reliability organization, and culture of patient and associate safety. Upholds ethical principles and corporate compliance standards. Evaluates care, incorporates quality improvement and patient experience data into departmental goals, and implements appropriate changes, improvements, and action plans.
• Applies contemporary performance improvement frameworks and process improvement strategies in the development and implementation of priorities that ensure the achievement and sustainment of optimal clinical, financial, customer service, and administrative outcomes.
• Leads capacity management, patient throughput, continuum of care initiatives, implementation of clinical informatics and information systems/technology, and other efforts to ensure optimal bed utilization, efficient operations, safe care, and reduction in patient length of stay/access days. Collaborates with physician leaders and other departments/disciplines to facilitate timely patient’s discharge and effective execution of strategic priorities.
• Acts as a liaison to hospital administration and as a nurse leader of entity-wide initiatives, including service excellence, quality and safety, patient/family-centered care, and patient experience. Collaborates with medical staff leaders, physicians/providers and other associates to champion patient care and quality services that support optimal patient care outcomes, promote success in the interdisciplinary model of care (IMOC) and its standards of excellence, and demonstrate effective application of Contemporary Primary Nursing (CPN).
• Oversees adherence of the patient care services to regulatory and accreditation standards and other related requirements. Assumes leadership role in the attainment of Magnet/Pathway to Excellence Recognition Program through the implementation and sustainment of effective structures, processes, and preparation and submission of designation/redesignation documents.
• Promotes and/or participates in evidence-based practice, research activities, performance improvement taskforces, and collaborative governance councils. Serves as an agent of change, assisting associates and other leaders in understanding the importance, necessity, impact, and process of change and change management.
• Leads the development and implementation of recruitment, engagement, and retention strategies. Participates in workforce/human resources planning, management, orientation, and employment decisions, directly or through delegation to other clinical managers/patient care directors/unit-based nurse leaders. Ensures compliance with competency-based practice. Key activities include, but not limited to, interviewing, hiring, scheduling, evaluating, and terminating associates. Maintains ongoing communication with subordinates to review programs, discuss new developments, and exchange information.
• Leads and supervises subordinate associates, including the development of performance evaluation standards and targets. Directs the activities of professional and support personnel within assigned area(s). Establishes mechanisms/action plans that provide for the early identification and mentoring of aspiring clinicians and associates with leadership potential for succession planning opportunities and career coaching based on individual strengths and development needs; provides appropriate resources to meet identified needs. Conducts performance management planning, and manages individual performance through rewards, recognition, provision of timely feedback, counseling, and disciplinary action.
• Determines current and future supply and demand of professional nurses and support/care associates to meet the needs of nursing and patient care delivery. Collaborates with nursing academic partners (professional and technical programs) to ensure a qualified nursing workforce for the future and serves on academic advisory councils as appropriate.
• Supports, designs, and monitors the development and implementation of entity-wide patient and associate safety initiatives. Involves associates in the development and implementation of patient/family-centered care. Creates a practice environment that fosters a high level of patient engagement and satisfaction as demonstrated by patient experience outcomes data. Upholds patient’s confidentiality and bill of rights and leads/guides associates in dealing with patient/family issues; investigates and follows through on customer complaints.
• Partners with support services leaders (environmental services, supply chain, pharmacy, lab, imaging, etc.) to ensure that adequate services, supplies, and equipment are available for safe and quality patient care delivery. Champions and/or leads the procurement, implementation and adoption of information systems, technology, and equipment, and participates in product selection and evaluation, as appropriate.
• Provides leadership, as appointed, to divisional, hospital/entity and/or system-wide collaborative committees, task forces, interdisciplinary forums, quality, and performance and service improvement teams. Performs special projects as assigned by the CNO or other hospital-based executive leaders. Chairs or co-chairs key action teams charged with the design and implementation of initiatives such as system nursing annual goals, evidence-based care guidelines, standards of care, or expansions of services/clinical programs.
• Establishes a public reputation for MedStar Health/hospital entity and Promotes a public image of excellence and professional nursing competence through marketing activities, communication, presentations, and publications. Represents the Division of Nursing at professional organizations, academic partners, community outreach programs, and as a member of local/regional or national committees.
• Maintains a high level of professional expertise in and knowledge of current trends and developments in the fields of nursing and health care through a variety of professional activities including, but not limited to, remain abreast of current literature and attending related seminars and conferences. Demonstrates accountability for own professional development and advancement.
• Assumes administrative responsibilities in absence of the Chief Nursing Officer and provides coverage for other senior director and patient care services colleagues.