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Under general supervision, coordinates all operational and administrative aspects of the Brigham and Women’s Hospital / Massachusetts General Hospital Harvard Affiliated Emergency Medicine Residency (HAEMR) academic office (based at MGH). Performs comprehensive administrative services and duties of a responsible and discretionary nature to relieve multiple resident directors, Associate and Assistant Directors of administrative and clerical details. Is responsible for complete clerical detail of the MGH Education office. Maintains a close and highly responsive relationship to day-to-day activities of the Directors to whom reporting. Works independently, receiving minimal supervision and guidance. Expert knowledge of office machines and routine, as well as understanding of the organization, residency program and procedures related to the work of the Director is essential for satisfactory performance. Reports directly to the Education Administrator.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Residency Support:
General Administrative Support:
SKILLS & COMPETENCIES REQUIRED:
• Excellent organizational skills and attention to detail.
• Independent problem-solving and decision-making abilities.
• Effective and professional interpersonal and communication skills.
• Required independent judgment
• Ability to work well under pressure
• Ability to handle sensitive information
• Team player – able to assist and cooperate with the ED administrative/leadership team.
EDUCATION:
Minimum Required:
High school diploma, GED or equivalent
Preferred:
Some college or Associate’s Degree
Bachelor’s Degree
EXPERIENCE:
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