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Receiving general direction from the Security Supervisor, incumbent ensures a safe and secure environment; provides protective services to people and property; responds to routine and emergency calls for service; and assists with day-to-day operations of the department.
Shift Assignment
The Security Officer must be available to work an 8-hour shift on Saturday and Sunday during the overnight hours: 10:30pm- 6:30am.
Principal Duties & Responsibilities
Minimum of a high school diploma required. A strong educational background (associate’s or bachelor’s degree) in criminal justice or related field is preferred. A combination of both experience and education will be considered.
A minimum of 1-3 years of security or related experience preferred.
Must possess and maintain a valid Massachusetts Driver’s License.
Must obtain and maintain required certification in the following programs (training provided by department):
Skills, Abilities, & Competencies Required
Strong interpersonal and communications: positive image, tact and diplomacy, active listener, articulate. Effectively interact with people of different levels and cultures; establish positive relationships, gain trust and respect of others. Handle a variety of diverse and stressful situations. Work effectively both independently and in teams.
Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative and flexible.
Strong problem-solving skills, critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes. Ability to deal with, and deescalate, anxious/stressed people and manage aggression. High volume of activity; handle complex interpersonal situations and crisis management scenarios. Ability to recognize potential impacts of decisions and ensures best positive outcomes to prevent/reduce injury, liability, and/or negative publicity.
Competence to ensure compliance with local, state and federal laws, hospital policies and procedures.
Reliable and flexible.
Strong writing skills to provide and maintain documentation to support data. Basic computer skills; typing and use of database software.
Technology: use of access control and database software, communications equipment, first aid equipment.
Must be able to read, write, and speak English fluently. Fluency in more than one language preferred.
EEO StatementMcLean is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham is an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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