LinkedIn Looking for Senior Client Solutions Manager – Enterprise – Marketing Solutions (Italian) at Milano Full Time

LinkedIn is the world’s largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matters.

Job Description

We are looking for an experienced Senior Client Solutions Manager 3 to join our Marketing Solutions team in Milan, Italy.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

LinkedIn is one of the most trusted platforms globally, a place where our members invest their time, engage in meaningful conversations, build professional relationships and do business. Within our Marketing Solutions business we are looking for a Senior Client Solutions Manager to join our team in achieving our goal of empowering businesses to reach, engage and convert their target audience at scale. 

The role of a Senior Client Solutions Manager in LinkedIn is to build and manage relationships with our clients, by discovering and executing against client objectives and serving as a trusted advisor and consultant.

Client Solutions Managers collaborate with their Account Director partner/s as well as cross-functional teams to drive growth in their clients. This involves identifying trends and solving problems, providing ongoing marketing strategy consultation, as well as identifying areas where we can provide more value to our clients to build a case for upsell and incremental revenue opportunities.

Responsibilities:

• You will build strong relationships with priority clients by providing best-in-class customer experience by using your communication and relationship building skills, and analytical abilities to provide consultative solutions to their customer’s needs.
• Create and manage a tiered service approach for your clients to deliver growth in your book.
• Proactively analyse and optimise your customers’ advertising campaigns and marketing programs to make strategic and tactical recommendations to customers.
• Working closely with your Account Director, you will consult and advise on all aspects of your client’s media campaigns including targeting, implementation, optimization, and reporting.
• Advise on creative and content quality and development, leveraging marketing expertise to maximize performance and delivery.
• Support your customers’ communication and ongoing education, including a best-in-class onboarding experience and ad hoc education needs.
• Work effectively with various cross-functional partners in product, product marketing, insights, content marketing, technical support, and others to ensure customer success.

Qualifications

Basic Qualifications

• 5+ years of experience in a client facing role
• 5+ years of experience in a Digital Media Advertising role (Digital Platform, Advertiser or Agency)
• Business fluency in English and Italian

Preferred Qualifications

• Experience in advertising sales, media buying and planning or relevant consulting work
• Experience managing large advertising budgets and campaigns 
• Experience of thriving in a result-driven environment  
• Ability to plan and prioritize your time effectively  
• Experience of using insights to drive commercial success  
• Understanding of solution-based selling  
• Ability to drive results and collaborate with major customers, creating relationships across many levels of a client  

Suggested Skills:

• Solution based Selling
• Media Selling
• Collaboration
• Stakeholder Management
• Autonomous and proactive with both clients and stakeholders.

Additional Information

At LinkedIn, we want to “leave people better than we found them”. The company will invest in yourself as a Talent and as a person. You will have multiple occasions to express yourself outside of your core role, such as: 

• InDays: one day a month, LinkedIn gives you time to focus on ourselves, the company, and the world. InDay is the common thread linking our global culture, bringing together communities from around the world for a common purpose: to invest, inspire and innovate.    
• Employee Resource Groups (ERGs): voluntary, employee-led groups sponsored by LinkedIn. ERGs work directly with the Diversity, Inclusion & Belonging (DIBs) Team to focus on our three organizational pillars: Hire & Grow, Invest and Culture. 

Global Data Privacy Notice for Job Candidates

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

Global Data Privacy Notice for Job Candidates
This document provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://lnkd.in/GlobalDataPrivacyNotice