Description
The National Accounts Customer Service Specialist is responsible for facilitating the resolution of our large National Account gas station requests for service. This is achieved through the deployment of JF service technicians or subcontractor service technicians to these gas stations within expected response times. The Specialist works in close collaboration with the branch Service Manager or subcontractor management/dispatch to safely deliver high quality service in accordance with the client’s expectations. The Specialist acts as a primary interface with subcontractors, Supply Chain partners, our Customer Care Center, Service Billing and Accounts Payable in carrying out the mission of providing high uptime to client’s gas stations.
Job Responsibilities
Requirements
Company Description
Jones Covey Group, Inc. is a full-service fuel system contractor specializing in above and underground fuel systems for retail, commercial and government clients. JCGI is a national industry leader in fuel systems, fuel service stations, convenience stores, car washes, fuel facility service and environmental compliance nationally, providing services to Fortune 100 clients, major oil companies, distributors, fleet services, and local, state and federal agencies.
Jones Covey Group, Inc. is a full-service fuel system contractor specializing in above and underground fuel systems for retail, commercial and government clients. JCGI is a national industry leader in fuel systems, fuel service stations, convenience stores, car washes, fuel facility service and environmental compliance nationally, providing services to Fortune 100 clients, major oil companies, distributors, fleet services, and local, state and federal agencies.
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