https://amzn.to/44P6GXZ
This is an exciting time to join our team. Headquartered in Rockland County, N.Y., we are an established, cutting-edge leader in the digital mailbox industry. Our customer base is quickly growing and we’re looking for confident, upbeat, personable Customer Service professionals to support that growth in our Albuquerque, New Mexico location. There will be a two-week, paid training in our N.Y. office.
To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet and have a positive, team-oriented attitude. If you enjoy assisting customers and want to make a career of it, this could be a great opportunity for you!
Responsibilities:
Answer inbound calls from customers in a prompt and professional manner
Identify the type of assistance needed
Ascertain level of assistance needed to resolve inquiry and escalate when appropriate
Deliver all information in a positive, conversational, and compassionate manner to facilitate relationship development with clients
Manage customer expectations
Actively engage customers in on-line chat context
Provide mail support to Mail Center Manager by performing duties such as mail sorting, digital uploading, dispensing, etc.
Additional duties as assigned and deemed appropriate per level including but not limited to handling escalations, team supervision, analytics and reporting
Requirements:
Active listening skills
Results oriented
Strong work ethic
Excellent verbal and written communication skills
Previous experience in a customer service-oriented role
iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information or any other category protected by law.
Help Help Requirements Conditions of Employment U.S. Citizenship is required. Males born after 12/31/1959 must be registered for Selective Service....
Apply For This JobAbout Zippy: Zippy provides fast, simple home loans & insurance to manufactured home buyers located in communities throughout Texas and...
Apply For This JobAddress Tucson, AZ USA Position Highlights The University of Arizona School of Landscape Architecture and Planning invites applications for the...
Apply For This JobSpring Branch Independent School District Job Description Coordinator of Elementary – Science K-5 Job Title: Coordinator of Elementary – Science...
Apply For This JobSave Job Saved Share: share to e-mail Similar Jobs Description Job Description At Twice Daily, we are a part of...
Apply For This JobAlina TeleHealth is looking for Psychiatrist – Phoenix, AZ in Phoenix, AZ. This local job opportunity with ID 2416258221 is...
Apply For This Job