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Company Description
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect.We lead with inclusion and empower our team members to do their best work as theirmost authentic selves.
Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together,let’s advance the world of minimally invasive care.
Job Description
Primary Function of Position:
The HR Technology Business Analyst will play a key role in the support and management of Kronos Time Keeping and Absence Management system and other related tools/systems as needed for the EMEA region as well as other globally as needed. This individual will collaborate with multiple teams and stakeholders, such as HR Operations, Payroll and HR Business Partners and will respond to employee and manager questions. Responsibilities include technical support, testing, reporting, general system maintenance and configuration.
Roles and Responsibilities:
Responsibilities
• Alongside payroll country owners, respond and resolve employee queries relating to systems
• Raise and manage tickets with vendors or IT for queries, fixes, or improvements
• Assess upcoming systems releases for bug fixes and new functionality and discuss with stakeholders
• Assist in the testing, deployment, and stabilisation of these releases and communicate with HR and Payroll teams about new product changes, releases and fixes
• Analyze information to determine nature and extent of customer requirements and concerns
• Articulate and develop requirements and design/configuration specifications to hand off to vendors or other teams for implementation when needed
• Configure and setup tables, facilitate day-to-day interaction with vendors and be responsible for developing and executing robust test plans
• Collaborate closely with teams to make configuration changes where required, and test configuration changes before authorising release to production
• Run annual data changes and uploads for all countries in the EMEA region and others if needed
• Identify system related training needs for countries, maintain training content and collaborate with HR to update and publish content
• Participate in implementation projects for new countries in the EMEA region and other as needed, ensuring proper configuration and testing, working in partnership with teams to prepare and distribute communications, as well as prepare and deliver training sessions on systems for new countries
Additional duties
• Use a ticket tracking system for requests or questions from customers
• Data audits for HCM, ATS and other data to ensure data integrity and compliance, as required
• Manage system enhancements for other HR systems, as needed
• Recommend process/customer service improvements, innovative solutions including automation, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation
• Develop user procedures, guidelines and documentation
• Change management, prepare training and train customers on new processes/functionality for system users
• Collaborate on special projects, as needed
Qualifications
Required Knowledge, Skills, and Experience:
• Degree in Business Administration, Management, Information Technology or associated field required, or equivalent
• Minimum of 5 years’ related experience working in a system administrator role
• Hands-on experience in requirements and design development in complex environments
• Experience with electronic time keeping and absence management system such as Kronos, e-days and/or other related system(s); Strong skills using Excel
• Specific functional expertise in HR/Payroll, Timekeeping and Absence Management
• Experience working with matrixed teams and vendor partners
• Business acumen, including critical thinking, problem solving, and collaboration skills;
• Proven ability to translate business requirements into system solutions
• Strong verbal and written communication skills; ability to look behind what is being communicated to understand the fuller meaning
• Knowledge of system compliance, data privacy, and regional legal requirements
• Multi-language preferred, but not required (e.g. German)
Additional Information
Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
Shift : Day
Travel : None
Travel Requirements:None Shift:Day
