Incora Looking for Sales Representative III at Fort Worth, TX  Full Time

The Sales Representative III has a strongly developed, specialist knowledge with regard to product, suppliers, and market competition; is proficient and competent in negotiation, analysis and market development; and is judicious in resolving complex account issues. Organization, execution and application of sales initiatives, policies and programs directly support business plans and strategic objectives in meeting annual company and individual goals.

The Sale Representative III will provide support and assistance to outside sales, internal sales, operations, purchasing, quality and finance personnel, as requested; and in support of succession planning, this intermediate level position mentors Sales Representatives I and II and Sales Administrators.

Essential Duties and Responsibilities

* Know, understand and incorporate Incora philosophy, value and vision, and Sale initiatives and policies in all behavior, practice and decisions

* Develop specialist knowledge to become an “expert” in Incora suppliers, products lines, quality standards, customer requirements, competition and markets

* Demonstrate a strong understanding of Incora’s pricing and delivery schedules

* Review, understand and respond to basic long-term pricing agreements

* Work directly with customers on a regular basis, providing timely, appropriate and accurate responses to inquiries and requests; and resolving complex account issues with urgency and efficiency

* Maintain and develop new and existing Incora customers through professional and appropriate sales methods

* Source products when necessary, based on Incora’s best practices

* Ensure adherence to customer approvals and quality requirements

* Understand and follow export compliance requirements

* Understand and utilize the internal data and information systems and Incora Intranet to effectively perform job functions

* Provide support and assistance to Sales Branches, Internal Sales, Corporate Sales, Operations, Purchasing, Quality, Finance and other departments as needed to resolve sales related efforts

* Recognize when negotiation may produce sales opportunities and utilize effective negotiation skills

* Participate in and practice continuous improvement and/or process improvement efforts

* Process contract bids with minimal guidance

* Prepare periodic sales reports showing sales volume, potential sales and areas of expansion

* Train and mentor Level I and Level II Sales Representatives

* Build and follow a personal development plan through the use of Intranet tools and programs, sales training programs, self-assessment tools, and relevant training courses

* Participate in external/internal customer meetings

* Attend regular and impromptu sales meetings and company-sponsored training and events, as required

* May travel, as required

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Essential Competencies

* Action Orientated

Ability to work efficiently and independently, with “expert” working knowledge of Incora’s sale initiatives, polices, procedures and work instructions essential to the duties of the job; respond with urgency to “rush” requests; be proactive in the approach to your workload and customer needs

* Communication/Relationship/Liaison

Communicate frequently with branch supervisor, Internal Sales, Corporate Sales, Operations, Purchasing, Quality, Finance and other departments as needed; must have ability to communicate clearly and in a concise manner with internal and external customers and vendors verbally and in written form, accurately documenting communcations and follow up actions, as required; ability to train and mentor less experienced Sales Representatives, as needed

* Direction/Received

Minimal supervision and instructions will be given for routine work and additional instructions given for new activities or special assignments; must have the ability and willingness to accept and successfully fulfill any related assignments designated by the Branch Supervisor or Managers

* Discretion/Latitude/Decision Quality

Approved discretion and decision making may be authorized to perform standard procedures and processes; specific decisions may need to be made by supervisory or management levels

* Drive for Results

Ability to consistently meet or exceed departmental goals and objectives accurately and efficiently and to finish assigned tasks or projects on time

* Error Impact

Ability to fully comprehend and avoid the impact of taking erroneous actions, making decisions outside established work instructions or guidelines, or failure to complete assignments as required, which may result in serious delays to customers’ schedules and lack of customer confidence

* Knowledge/Methods/Processes

Ability to continuously learn and comprehend new technical customer requirements; and to communicate sales information pertaining to Incora products, including accurate technical knowledge of our quality standards and services, sales initiatives, policies, procedures and philosophy; ability to gain and sustain good customer relationships; as well as gain knowledge and skills to introduce and motivate new customers to purchase Incora quality products and services; and/or the ability to recognize when sales and negotiation opportunities are presented, and to act quickly and efficiently to assist in fulfilling the customer needs

* Mathematical Skills

Ability to perform basic math functions and proficient use of a calculator; ability to calculate and extend pricing formulas, as trained

* Problem Solving

Ability to solve standard to complex problems following established policies and procedures and extensive Incora Sales knowledge; more difficult problems or challenges should be escalated to a Supervisor or Manager for additional direction

* Reasoning Ability

Ability to apply common sense understanding, established instructions and advanced experience to analyze and find the best and reasonable solutions to work through problems involving multiple variables in standardized situations

* Systems/Resources

Ability to continuously learn, utilize and train others on the internal systems and resources, as a critical aspect of accessing necessary information and communicating; systems include Incora U.S. Intra-net system, database system, email, and the use of printers, copiers, and in-house telephone systems; as well as applicable Sales data and information systems to provide internal support services to inter-working departments and teams, as requested

* Written and Oral Skills

Ability to read, write, speak and relay information accurately and concisely, in a variety of communication settings, in English; ability to competently compile data for required reporting

Essential Values

* Customer Focus Dedicated to meeting or exceeding the expectations and requirements of internal and external customers with excellence

* Ethics and Values Maintains high level of professionalism and business ethics, in line with Incora’s values; Code of Conduct Polices and all local, State and Federal laws

* Integrity and Trust Performs all business matters in a trusted manner, being recognized as a direct and truthful individual, which adheres to and upholds all Incora employment policies and procedures, Regulatory Compliance, safety and security policies, as applicable

* Teamwork Fosters an open environment and encourages employees to work together cohesively

* Time Management Uses time effectively and efficiently, specifically related to meeting customer requirements and timelines with maximum efficiency Education, Experience and Qualifications

* Education

Educated to National Vocational Level (NVQ) or equivalent (EU)

Bachelor’s degree preferably within the Marketing or Supply Chain fields, or 4-6 years of a combination of education and relevant work experience in sales, is required.

* Experience Sales or Customer Service experience with the aerospace industry, is preferred.

Proven ability to work well within a team environment to produce positive results Demonstrated ability to communicate in a professional manner and persevere through completion of tasks Proven ability to learn and obtain technical product details and ability to communicate requirement and specifications effectively Proven ability to train, motivate and mentor less experienced Sales Representatives to excellence *

Qualifications

Strong verbal, written communication and presentation skills, with emphasis in Quality and Customer Service Ability to interact professionally across all levels of the organization Must possess a strong technical acumen to read and comprehend technical specifications and requirements Ability to be detailed oriented and perform basic to complex research Excellent organizational and time-management skills Excellent customer service skills with the ability to deal tactfully, confidently and ethically with both internal and external customers Strong follow-through and perseverance to handle multiple tasks simultaneously Proficient in the use of integrated database systems and report writing software; as well as Microsoft Office Suite, including Outlook, Word and Excel, as needed Ability to travel, as needed